In my role as Financial Controller at Safety Technology USA, I oversee cash flow management, accounts payable, accounts receivable, payroll, and financial reporting. I implement cost reduction strategies and process improvements to drive efficiency and compliance. Additionally, I developed budgeting and forecasting to support the company's financial strategy.

Responsible for production and billing operations and continuous quality management activities, including customer service, data analysis, process and strategic implementation for Florida and Georgia. Ran daily, and monthly billing & production reports. Maximized production with less operational costs. Directed, coordinated, and monitored daily business operations. Ensured proper training of employees. Monitored employee productivity and optimized procedures to reduce costs. Implemented processes improving quality and on time delivery while reducing past due orders.

Accounts payable processing, including but not limited to matching invoices to purchase orders, entering invoices, and researching discrepancies. Monthly reconciliation of corporate checking, credit card & petty cash accounts. Post to, and balance, chart of accounts including general ledger and subsidiary accounts; reconcile entries. Payroll processing. Accounts receivable; follow-up on delinquent accounts, receive/apply payments and report collection progress weekly to upper management. Prepared monthly sales tax returns. Maintained petty cash. Established policy to ensure the proper use and administration of petty cash funds. Managed new and current vendors. Responded to inquiries regarding customer invoices by investigating documentation. Invoicing clients for products and services. Ensure that all customer payments are accounted for and properly posted. Process journal entries and perform accounting corrections to ensure accurate records. Performed various office activities, including answering/directing phone calls, calendaring of meetings, filing, etc.

Handled all day to day business operations, to include but not limited to, licensing and legal matters, fixed operations expenses, bookkeeping, payroll and continuous market analysis of changing business environments. Purchased inventory through wholesale dealers and auctions. Maintained inventory records of all vehicles. Evaluated monthly revenue and prepared financial reports. Planned and approve sales promotions. Remained focused on maintaining customer satisfaction and a positive business image throughout the community.

Managed Judge’s cases by calendaring and managing their movement. Set dates and times for hearings, trials and conferences. Monitored the filing of pertinent documents. Drafted and docketed orders, judgments and scheduling documents upon Judge’s approval. Kept Judge and chambers staff informed of case progress. Attended court sessions and conferences. Maintained orderly flow of proceedings, including but not limited to, setting up the courtroom, assuring presence of all necessary participants, managing exhibits, and assisting witnesses and jurors. Took notes of proceedings and rulings in order to prepare minute entries and dockets in the court file.

Worked closely with multiple Chambers’ staff daily via phone, email and in person. Daily input of a high volume of new cases and pleadings. Handled a daily, heavy flow of phone calls and paperwork. Prioritized docketing needs for new and existing cases. Maintained effective working relationships with co-workers, external customers (Counsel and Pro Se Litigants) and all Chambers staff. Efficiently handled additional assigned duties such as Attorney Admission Clerk & Finance Clerk. Coordinated both telephonic and formal Attorney Admission Ceremonies.

Supervised scheduling and billing departments for the entire Southeast Region to ensure data integrity, and to monitor compliance with company procedures. Performed a daily input of a high volume of new cases, and deposition/hearing/trial scheduling. Handled a daily, heavy flow of phones calls and paperwork. Performed accounts payable duties, including invoicing, researching discrepancies and reconciliations. Created and implemented new billing procedures to reduce the number of billing related errors by 80%. Analyzed system usage to optimize the workflow, minimizing time spent for each respective department.

Promptly responded to inquiries and requests from current and prospective clients. Facilitated inter-departmental communication to effectively provide customer support. Directed the workflow of numerous independent contractors and staff reporters. Complex case management for two large civil matters. Personally directed all phases of case management from scheduling through billing.

Served as the main liaison between court reporters, videographers and clients. Coordinated with billing and production departments on invoicing and shipping requirements. Developed a reputation as an efficient service provider with a high level of accuracy. Ensured superior customer experience by addressing customer concerns and resolving problems on the spot.

Coordinated client needs for court reporting, video, trial services and interpreting services across the country. Provided an elevated customer experience to generate a loyal clientele. Politely assisted clients in person, via telephone and by email