Technical lead and program manager with expertise in product vision and strategy, driving growth in network test services through customer-focused solutions and cross-functional collaboration. Proven track record of supporting sales and marketing teams, leading technical engagement for clients, and establishing lab capabilities to meet emerging industry standards.About me:- I enjoy working with people who are more knowledgeable than me. This consistently puts me in a position to learn new things.- As a technology enthusiast running a home lab to keep my Linux skills sharp includes: virtualizing home automation, secure offsite backups through SDN, SAN and tiered storage and caching architecture with Unraid's unique merged design, distributed compute, and GPU-accelerated AI/ML compute.- The best food I've ever eaten was a bulgogi burrito made inside a repurposed 1950s-era garage.- As a D&D player and DM: I've actually conquered the scheduling monsters and completed an entire published campaign with my group!Engineering leadership:- Developed and led customer-centric service expansion strategy, positioning lab as an industry leader by achieving first-ever certification in Wi-Fi 7 interoperability.- Worked in concert with sales, marketing, and development teams to communicate technical advancements, ensuring strategic alignment on product launches and customer education.- Acted as primary technical contact, securing client growth by engaging with vendors and clients at Wi-Fi Alliance and Connectivity Standards Alliance events.- Guided team development and mentored junior engineers, fostering a collaborative approach that improved project turnaround and technical expertise.