Kayden Nelson

Kayden Nelson Email and Phone Number

Turning Data into Money! @ VIVBI
Kayden Nelson's Location
Provo, Utah, United States, United States
Kayden Nelson's Contact Details

Kayden Nelson personal email

n/a
About Kayden Nelson

Data is the lifeblood of any modern business. Data helps companies understand their customers, track their performance, and make better decisions. For me, working with data is a passion. I love helping businesses unlock the power of their data and use it to improve their bottom line. Data is complex, but with the right approach it can be an incredible asset. I enjoy helping businesses untangle their data and make sense of it all. When companies are able to use data effectively, it's a win for everyone involved. I'm excited to continue working with data and helping businesses make the most of it. Thanks for reading!

Kayden Nelson's Current Company Details
VIVBI

Vivbi

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Turning Data into Money!
Kayden Nelson Work Experience Details
  • Vivbi
    Data Scientist
    Vivbi Dec 2017 - Present
    Greater Salt Lake City Area
    VIVBI is the company that turns your data into money. We work with all types of companies, from small businesses to Fortune 500s. We help companies get empowered with analytics and business intelligence. Our team of experts will take your data and turn it into actionable insights. We'll help you make better decisions, faster. As a result, you'll be able to grow your business and stay ahead of the competition.
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  • Modere
    Software Engineer
    Modere May 2017 - May 2018
    Springville Utah
    Resolve any critical response issues that prevent the business from daily operations by working with various developers to deploy a hot fix. Develop, test, and deploy standard reports and dashboards based on business requirements through WebFocus. Provide ad hoc reporting for business systems analysts, project managers and key business users to ensure data quality, analysis, and completion. Create and maintain ETL jobs via Pentaho Data Integration Suite. Perform root cause analysis of incidents and problems in collaboration with peers in operations and QA.
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  • Modere
    Data Warehouse Intern
    Modere Sep 2016 - May 2017
    Springville, Ut
    Create ETL jobs via Pentaho Data Integration (Kettle) to migrate dated database systems to a new unified system. Build dynamic KPI and promotion reports in IBI's WebFocus reporting tool for business users. Check data warehouses for data discrepancies and resolve any methods that result in data corruption.
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  • Modere
    Technical Specialist
    Modere Mar 2015 - Sep 2016
    Springville, Ut
    Manage Modere's usability lab by keeping devices up-to-date with current supported systems and production code.Test websites, mobile apps, and other appropriate software used and supported within the organization. Identify and document bugs within software while testing resolutions to ensure problem has been adequately resolved. Evaluate documented resolutions and analyze trends to prevent future problems.
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  • Vivint
    Field Service Workforce Management
    Vivint May 2013 - Mar 2014
    Provo, Utah Area
    Accountable for Vivint’s Field Support and Service Support Workforce Management. Maintained an 80 percent service level and a 20 second average speed of answer. Built long-term call volume forecasts and capacity plans to achieve staffing goals. Designed an attendance system that increased time utilization, productivity, net promoter scores, and the overall customer experience. Established daily executive dashboards.
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  • Vivint
    Customer Services Workforce Management Supervisor
    Vivint Apr 2012 - Mar 2014
    Provo, Utah Area
    Responsible for Vivint’s workforce management customer service night operation. Maintained an 80 percent service level and a 20 second average speed of answer. Managed the customer service workforce inbox. Provided real-time forecasting for night time operations and updates to upper-management with KPIs.
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Kayden Nelson Skills

Customer Service Team Leadership Customer Satisfaction Management Leadership Technical Support Microsoft Excel Process Improvement Workforce Management Microsoft Word Sql Account Management Public Speaking Powerpoint Testing Help Desk Support Capacity Planning Analytics Technical Documentation Analysis Coaching Training C# Software Quality Assurance User Acceptance Testing Software Documentation Kpi Dashboards Etl Tools Microsoft Sql Server Ibi Webfocus

Kayden Nelson Education Details

Frequently Asked Questions about Kayden Nelson

What company does Kayden Nelson work for?

Kayden Nelson works for Vivbi

What is Kayden Nelson's role at the current company?

Kayden Nelson's current role is Turning Data into Money!.

What is Kayden Nelson's email address?

Kayden Nelson's email address is ka****@****ere.com

What is Kayden Nelson's direct phone number?

Kayden Nelson's direct phone number is +180136*****

What schools did Kayden Nelson attend?

Kayden Nelson attended Utah Valley University.

What skills is Kayden Nelson known for?

Kayden Nelson has skills like Customer Service, Team Leadership, Customer Satisfaction, Management, Leadership, Technical Support, Microsoft Excel, Process Improvement, Workforce Management, Microsoft Word, Sql, Account Management.

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