• Implement Python script to move the Outbound call recordings to the Call Recording Management System• Implement changes to help Customers self service through Alliant's IVR

• Collaborates with business subject matter experts to assess business processes and identifies opportunities for process automation that increases efficiencies and reduces operational risk.• Configures the workflow based on the detailed business requirements, utilizing the RPA Redwood Robotics software in an Agile System Development methodology.• Ensures process changes are appropriate, accurate, effective, and documented.• Ensures defects are accurately documented, escalated, and resolved in a timely manner.• Take account for security requirements for the Redwood Robotics system and the access to other applications for automation• Assists with the deployment of the automated process into production.• Administer upgrades to Redwood Robotics software.

• Implement User Stories through Alliant Energy in-house application in an Agile System Development methodology.• Task force member responsible for developing and unit testing new functionality with the use of Java, JSP, Springs MVC, HTML/JavaScript• Help identify and work with other applications for Integration with the use of Oracle SOA Suite• Assist with User Acceptance Testing • Solid relational database experience• Ability to write Complex SQL• System administration experience with Unix/Linux and Tomcat for application• Continuous Integration/Continuous Deployment (CI/CD) with Jenkins, Maven, Subversion, and ServiceNow

Gas Inspection Maintenance and Management Application • User testing documentation for the Gas Inspection Maintenance and Management System (GIMMS) and Work Force Management Integration• Integration documentation of the Gas Inspection and Leaks data to be transferred from Gas Inspection Maintenance and Management System (GIMMS) to Geographic Information System (GIS)• Data Modeling documentation of the Gas Inspection Maintenance and Management System (GIMMS), Geographic Information System (GIS), and Severn Trent Operational Resource Management System (STORMS)• Create several (complex inner and outer joins) SQL statements for system testing• Conducted system testing on specific functionality• Help coordinate user acceptance testing

Marketing On Demand Application• Team member of the Marketing on Demand Project which supported American Family Insurance marketing materials on demand initiative. The project involved integration of information for agent profile loading, multiple agent print ad creation, marketing retention list, and other data feeds.• Collaborated with Marketing department and the vendor• Analyzed and created user testing documentation• Conducted and coordinated user acceptance testing

Gas Inspection Maintenance and Management Application• Team member of the Gas Inspection Maintenance and Management (GIMMS) Phase 2 Project which supported Alliant’s Energy’s Gas Inspection initiative with an Agile project development method. The project involved new functionality for gas station inspection and compliance.• Collaborated with business owners, stake holders and end-users and documented the current business processes using User Stories documents• Create several (complex inner and outer joins) SQL statements for system testing• Conducted system testing on specific functionality• Help coordinate user acceptance testing

Automated Meter Infrastructure (AMI)• Team member of the Automated Meter Infrastructure (AMI) Project which supported Alliant Energy’s Smart Grid initiative. The project involved the integration of several new systems to process and store energy usage and power outage data collected remotely through AMI technology.• Worked with business partners and multiple vendors to define and document requirements and use cases• Evaluated third party web services and APIs.• Responsible for data mapping and creating functional specifications for data interfaces including use of complex queries.• Responsible for test planning, test documentation, and test execution for new system functionality and enhancements

Gas Inspection Maintenance and Management Application• Team member of the Gas Inspection Maintenance and Management (GIMMS) Phase 1 Project which supported Alliant’s Energy’s Gas Inspection initiative with a Waterfall project development method. The project involved new functionality for gas pipeline inspection and compliance of steel pipes, service pipes, odorant and general leaks.• Collaborated with business owners, stake holders and end-users and documented the current business processes using Detailed Analysis documents, Uses Cases, and Detailed System documents• Wrote and reviews quality assurance – functional, users acceptance, and database test plans• Create several (complex inner and outer joins) SQL statements for system testing• Conducted system testing on specific functionality• Help coordinate user acceptance testing

User Interface Framework• Identified and developed user interface framework (CSS, themes, and skins) for .NET framework development team• Analyzed and upgraded small business service department User Interface

Warehouse Application• Use of business process modeling and mapping in order to document and proof of concept to automate assign carriers through AS400 API and xml carrier applications• Use of Business requirements gathering and analysis to create specifications and documentation from outdated Powerbuilder application functionality• Created user testing documentation• Conducted system testing on specific functionality• Help coordinate user acceptance testing

• Business Analyst for Kraft Transportation project. Responsibilities included: coordinating functional schedule, analyzing functionality, creating Functional specifications, and documentation• Java Developer for Kraft Transportation project. Responsibilities included: developing new functionality through a waterfall project development method

• Task force member responsible for developing new functionality through an iterative project development method• Organized and helped educate Kraft associates in regards to end-user design and development • Integrated usability into system development life cycle (SDLC) of SOX application to improve the quality• Adhered to all Sarbanes-Oxley documentation for SOX application

• Usability project leader for various Kraft web application projects. Responsibilities included: storyboard sessions, usability testing, user and task analysis, heuristic evaluations, applying usability standards and best practices for projects• Web Designer for various Kraft intranet web sites. Responsibilities included: graphic and screen design and screen mock ups/html coding for projects• Task force member responsible for created Kraft UCD methodology, design standards, and compliance measurements• Administrator of the Apache/Tomcat development server for Kraft Usability Services