As Sr. Director for AI Humanity Initiative Program Development, I lead innovative projects at the intersection of technology and humanity, fostering education initiatives, interdisciplinary collaboration, and impactful research. I collaborate with academic, industry, and community partners to drive strategic programmatic growth.

As Sr. Director of Operations, Administration, and Registration at Emory University’s School of Nursing, I oversaw the strategic management of operational processes, ensuring efficiency in academic services and student registration. I led cross-functional teams to enhance administrative workflows, improving overall service delivery and operational excellence.

• Process management and implementation• Manage daily operations for the Office of the Dean and Administrative Services• Devise talent acquisition strategies for each search to identify qualified administrative candidates. Conducts onboarding for administrative staff and student workers. Sits on Search Committees to assist with recruitment of key staff members.

As Sr. Administrative Manager at Emory University, I managed daily operations, budgeting, and administrative functions to support department goals and efficiency. I led process improvements and coordinated cross-departmental efforts to enhance organizational performance and streamline workflows.

• Negotiated new contracts with brokers and created procedural manuals to secure and retain state and federal transportation contracts.• Successfully conducted safety audits with the Federal Motor Carrier Safety Administration (FMCSA) and implemented policy changes and safety plans based on their regulations. • Led a team of up to three dispatchers and ten drivers, managing their productivity and developing strategies to exceed weekly goals.• Develop and implement divisional standard operating procedures.• Responsible for divisional economic performance. Drive Net30 payment terms, managed by factoring company, and collaborated with accounting staff to achieve growth. Also managed assets and available business, to minimize operational expenses while maximizing equipment utilization.• Conducted internal investigations to resolve customer grievances. Administered annual customer satisfaction surveys to identify potential for process improvement. Successfully increased fleet by 10% within first two years of operation.