Kaye Collins

Kaye Collins Email and Phone Number

Technical Analyst INOC (Intelligent Network Operation Center) @ AT&T
Sherman, CT, US
Kaye Collins's Location
Sherman, Connecticut, United States, United States
Kaye Collins's Contact Details

Kaye Collins personal email

n/a
About Kaye Collins

Kaye Collins is a Technical Analyst INOC (Intelligent Network Operation Center) at AT&T. She possess expertise in wireless, telecommunications, mobile devices, microsoft excel, microsoft word and 20 more skills.

Kaye Collins's Current Company Details
AT&T

At&T

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Technical Analyst INOC (Intelligent Network Operation Center)
Sherman, CT, US
Kaye Collins Work Experience Details
  • At&T
    Technical Analyst Inoc (Intelligent Network Operation Center)
    At&T
    Sherman, Ct, Us
  • At&T
    Technical Analyst Inoc (Intelligent Network Operation Center)
    At&T Dec 2012 - Present
    Meriden, Connecticut
    Performs tests on all types of packet technology switching equipment - including SMDS, SS7, PPSN, and adjunct systems accessed by these technologies. Uses protocol analyzers, PC's, oscilloscopes, multimeters, and devises test scenarios as necessary to fit the situation. Keeps detailed written and electronic records of work activity. Performs routine maintenance on packet technology switching equipment and on computer equipment associated with it. Sets options on equipment such as modems, Digitial Service Units, and circuit packs internal to the switching equipment. Performs network surveillance on the SNET CCS network, ConnNet, SMDS, and the Corporate Datakit network. Analyzes alarms and takes appropriate action to resolve problems. Work with other departments to coordinate repairs of facility and other troubles affecting the monitored networks. Performs protocol analysis on links to customers and between nodes.
  • At&T
    Central Office Attendant
    At&T Aug 1998 - Dec 2012
    Danbury, Ct
    Reads and interprets service orders/circuit orders. Connects, disconnects, removes, rearranges, and maintains wires inside a central office connecting customers' lines with central office equipment. Performs simple tests and occasionally assists other craft employees in testing and checking equipment. Requests simple electronic switching systems actions using input message manual, Bell System practices. Changes circuit packs on switching systems under the direction of the SCC. Also replaces fan units and filters in digital central offices.
  • Southern New England Telephone Company
    Supplies Attendant
    Southern New England Telephone Company 1988 - 1998
    New Milford, Danbury And Waterbury Ct
    Orders materials and equipment via on-line systems. Recieves and prepares material and tools for delivery to field forces. Prepares and maintains records for material movement, discrepancies, and inquires. Maintains adequate stock in lockers and yards for Company forces. Assists in unloading incoming shipments, verifies items and quantities, checks for damage, receipts and processes documentation. Operates various types of power driven material handling equipment, that elevates to a height of 30 feet.
  • Southern New England Telephone Company
    Maintenance Administrator
    Southern New England Telephone Company 1983 - 1988
    Danbury, Ct
    The duties of this jub are in connection with Mechanized Loop Testing (MLT) and involves the screening and dispatching of trouble reports. Performs MLT procedures using keyboard and CRT display, also performs required database input/output functions utilizing a Remote Job Entry device. Works with central office frame to make cable and pair transfers, makes line originating number equipment changes, or places MLT shoe in order to make main distributing frame in or out tests. Dispatches trouble report to outside departments for transfer of information required for handling of customer telephone activites. Monitors various alarms conditions and refers to various work groups for clearance.

Kaye Collins Skills

Wireless Telecommunications Mobile Devices Microsoft Excel Microsoft Word Access Dsl Public Speaking Networking Program Management Software Documentation Analysis Testing Customer Satisfaction Databases Project Management Leadership Process Improvement Customer Service Team Leadership Budgets Computer Network Operations Troubleshooting Electronics Ss7

Kaye Collins Education Details

  • Pace University
    Telephone Electronics
  • Mattatuck Community College
    Mattatuck Community College
    Took General Education Courses
  • New Milford High School
    New Milford High School

Frequently Asked Questions about Kaye Collins

What company does Kaye Collins work for?

Kaye Collins works for At&t

What is Kaye Collins's role at the current company?

Kaye Collins's current role is Technical Analyst INOC (Intelligent Network Operation Center).

What is Kaye Collins's email address?

Kaye Collins's email address is ka****@****net.net

What schools did Kaye Collins attend?

Kaye Collins attended Pace University, Mattatuck Community College, New Milford High School.

What skills is Kaye Collins known for?

Kaye Collins has skills like Wireless, Telecommunications, Mobile Devices, Microsoft Excel, Microsoft Word, Access, Dsl, Public Speaking, Networking, Program Management, Software Documentation, Analysis.

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