Kaye Gooch Email & Phone Number

Led nationwide team focused on proactive and strategic development of relationships with healthcare providers and other stakeholders to ensure that people living with MS had access to high-quality care. Oversaw 330+ MS specialists in highly visible Partner in MS Care program.• Developed nationwide relationship management plan targeting 3K+ MS specialists and other healthcare providers and stakeholders, enhancing knowledge of available educational resources.• Directed cross-functional team to develop and execute data-driven outreach and education to 1K+ general neurologists, engaging 500 new relationships nationwide and providing access to resources.• Served as staff liaison for National Medical Advisory Committee advising and collaborating with CEO, aligning healthcare access goals and priorities. • Led development and implementation of 14 nationwide volunteer-driven Healthcare Provider Councils responding to local healthcare education and advocacy needs,

Managed highly effective Services, Volunteer, and Public Relations / Marketing Department serving North and South Carolina with 650K budget. Led budget and strategic planning process, supervised staff in 3 departments, built strong relationships with people affected by MS and healthcare providers, planned and implemented successful education programs, and collaborated with community partners and volunteers.• Centered efforts on people affected by MS conducting targeted outreach to constituents and organizations, including focus groups and local feedback sessions, ensuring services reflected community needs.• Realigned Service Departments of 3 chapters by assessing service / healthcare gaps, developing feedback plan, and guaranteeing consistency while building strong rapport and trust with new constituents and providers.• Developed, implemented, and evaluated diverse range of innovative programs across chapter areas utilizing community stakeholders’ input and involvement, providing crucial education on diagnosis, treatment, and living with chronic illness.

Directed 2 staff in building and delivering comprehensive programming and services in eastern North Carolina, including requests for information, educational programming, financial assistance, healthcare provider outreach, and linkages to community resources.• Spearheaded diversity outreach efforts, offering first conference nationwide for African Americans living with MS.• Partnered with UNC-Chapel Hill Division of Physical Therapy to develop and implement innovative MS Step Up Program, providing students opportunity to become more skilled and knowledgeable providers.

Masters, Social Work

Bs, Social Work