As an Independent Trans Artist and founder of Aohkaye in Philadelphia, I lead the design and development of all products, create all brand imagery, and handle all purchasing operations. I successfully sourced supplies, managed inventory, and implemented creative strategies to drive sales growth.

In my role as Visual Merchandising Manager at URBN, I led with a people-first philosophy, engaging employees to ensure open dialogue and support for the store team. I collaborated with key partners to execute shipment processing, restocking, and product placement while maintaining visual standards.

Customer Connection: delivers exceptional customer experiences that are engaging and personalized, yet efficientLead Change & Innovation: takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment LEADERSHIP + TEAM MANAGEMENTPrioritize Talent: supports the recruiting, hiring, mentoring, and training of Assistant Manager and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth Develop & Coach: sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement, product standards, and visual displayInspire & Motivate: inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the teamVISUAL + BUSINESS OPERATIONSStore Environment Directives: manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timelineEntrepreneurship: assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experienceProduct Flow: drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns Manage Operations: takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business Business Acumen: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

In my role as a Sales Specialist and Design Apprentice at Ritual Shoppe in Philadelphia, Pennsylvania, I had the opportunity to assist customers with their inquiries, repairs, and purchases. I actively engaged in daily cleaning tasks to uphold the store's high standards and create a welcoming atmosphere for all visitors. By working closely with my team, I was able to provide exceptional customer service and support, contributing to the overall success of the shop.

Vibe - Model the way by delivering a positive, friendly experience by engaging the customer through conversation and service.- Act as a role model to the team by contributing to the overall vibe in the store by being positive, respectful and helpful to others.Teamwork and Communication:- Model the way by inspiring, motivating, and encouraging teamwork.- Assist in the training and development of peers and sales associates.- Possess excellent communication skills, effectively delegate projects, and consistently follow-up with the team.- Actively participate in and lead department and daily meetings.-Effectively utilize communication resources (Tumblr) so that important information reaches the team.Operations:- Demonstrate proficiency in job knowledge.- Take an active role in processing new shipment and help to keep the receiving and back stock areas clean and organized- Assist in floor supervising within the department and the store by coordinating projects and ensuring great customer service.- Set the example by always adhering to company policies and procedures- Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures.Merchandising and Display:- Uphold merchandising standards and ensure that the sales floor is stocked.- Maintain a neat, clean and organized store environment.- Understand how to use company tools to react to trends and drive business.- Take responsibility for all department activities in conjunction with the department manager. - Assist in merchandising and display and take an active participation in floor sets.

Vibe - Model the way by delivering a positive, friendly experience by engaging the customer through conversation and service.- Act as a role model to the team by contributing to the overall vibe in the store by being positive, respectful and helpful to others.Teamwork and Communication:- Model the way by inspiring, motivating, and encouraging teamwork.- Assist in the training and development of peers and sales associates.- Possess excellent communication skills, effectively delegate projects, and consistently follow-up with the team.- Actively participate in and lead department and daily meetings.-Effectively utilize communication resources (Tumblr) so that important information reaches the team.Operations:- Demonstrate proficiency in job knowledge.- Take an active role in processing new shipment and help to keep the receiving and back stock areas clean and organized- Assist in floor supervising within the department and the store by coordinating projects and ensuring great customer service.- Set the example by always adhering to company policies and procedures- Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures.Merchandising and Display:- Uphold merchandising standards and ensure that the sales floor is stocked.- Maintain a neat, clean and organized store environment.- Understand how to use company tools to react to trends and drive business.- Take responsibility for all department activities in conjunction with the department manager. - Assist in merchandising and display and take an active participation in floor sets.

Assist customers with all inquires.Prepare new inventory for placement.Restock all inventory on the sales floor.Pick and pack items purchased through online orderingOrdering supplies through DDS based on the stores needs.