Kaye Thompson Email & Phone Number

Memphis, Tn, Us

Washington, District Of Columbia, Us

As an arbitrator, I serve either with a panel or alone as a dispute decision maker. Arbitrators hear all sides of the case, study the evidence and render a final and binding decision.

Responsible for 300+ Realtors in the greater Memphis, TN area. I ensure that they have the proper tools, training, and education needed to be proficient in their individual respective real estate business. Responsible for ensuring that real estate office is compliant with rules set for by state of Tennessee and the Real Estate Commission.

I am a real estate professional, investor, and certified real estate negotiator who is committed to educating, training, and helping to promote the growth of other small business owners, specifically those in real estate, so that together we can enhance community planning, preservation, and implementation of programs and services that make communities stronger, more desirable, and more profitable.

Global Advance Virtual Assistance (GAVA) is a company whose primary focus is to offer administrative and clerical services to other business owners who need the services of an office assistant, but do not want to cover costs such as healthcare and providing a space for the assistant to work. GAVA offers services such as typing, spreadsheet development, business literature development and maintenance, telephone customer service, appointment setting and management, messaging services, targeted email marketing services, word document preparation, customer relationship management, and collections services at a price that won't kill a small business's fiscal budget.

Addison, Tx, Us

Indpendent Mary Kay Cosmetics Business Owner. Focused on providing solutions for beauty to women nationally. Responsible for setting in place strategic sales strategies, growing the business by developing new business partnerships, enriching women's lives by helping them to enhance their inner beauty and outer appearance, and working to promote further growth in the Mary Kay organization.

Responsible for firm operations, training, and all activities completed by affiliate Realtors in the Memphis, TN area.

Buyer/Seller Agent- Provides real estate services to buyers and sellers of real estate property.

I manage the sales and design team for The Home Mag Memphis. My position includes but is not limited to:-Making new connections with home improvement companies in the greater Memphis area to offer targeted advertising opportunities geared at increasing revenues for companies. -Hiring, training, and coaching sales team based on targeted performance goals-Creating and implementing strategies to increase advertising footprint in the Mid-South Area-Responsible for tracking commissions for sales team

I worked as a contract to close coordinator for a Real Estate Broker that is based out of Charlotte, NC. I handled all communication for the broker with regard to clients, set appointments for property inspections, ordered home warranties, ensured that contracts and addendums were completed and signed, ensured that all proper paperwork was sent to broker's home office for processing, answered emails and calls from clients, and all other tasks as assigned.

Buyer/Seller Agent- Provides real estate services to buyers and sellers of real estate property.

Certified Travel Agency that specializes in booking group and corporate travel. Thompson-Tripp Travel can book flight, cruise, car, hotel, and destination accommodations all around the world.

Paper's Unlimited is a service that helps students learn proper research methods for preparing papers that are suitable for publishing in peer reviewed journals. The company also offers copy editing services, resume writing assistance, and tutoring is available for those who wish to improve their technical writing skills.

New York, New York, Us

I am responsible for managing the co-op programs for several clients, that do business with The Advertising Checking Bureau. I am responsible for supervising the employees who audit advertising claims and act as the liaison between the manufacturer and the retailer to process reimbursements for advertising that is done by the retailer on behalf of the manufacturer adequately.

President of developing not for profit organization geared towards promoting educational and professional advancement of women and young girls globally.

Minneapolis, Mn, Us

• Oversee daily operations of Customer Service Department and ensure that all duties are distributed evenly amongst department team members.• Coach to improve trends in team performance, customer satisfaction, and productivity. Resolve complaints related to product, quality of information, or service.• Address performance and/or behavioral issues efficiently and with appropriate documentation.• Assist with interviewing possible new employment candidates.• Provide feedback to Executive Management Team in regard to team’s performance issues and successes.• Responsible for successfully transferring learning to the workplace and promoting a positive atmosphere and attitude in relation to team performance.• Ensure that department is meeting or exceeding company expectations in all areas.• Make judgment calls to ensure internal and external customer satisfaction issues are addressed with root cause analysis

Dallas, Tx, Us

• Assisted customers with the activation of the their new wireless products, as well as troubleshoot the wireless equipment to understand why product may not be functioning properly for the customer and to correct equipment issues for the customer. • Assisted customers with billing questions and concerns, making monetary adjustments to their accounts to correct invoice balance if necessary. • Functioned as a sales representative as well by reviewing customer accounts and using the information available to suggest new products and services that would be beneficial and cost efficient for the customer.

Las Vegas, Nv, Us

• Managed a team of 25-30 Customer Service Representatives in an inbound call center that made reservations for Harrah’s Casino and Hotel Operations across the U.S. • Worked as sole point of contact for all executive management to identify challenges in booking processes.• Offered suggestions to executive level management involving employee morale, compensation, and made decisions for the company about whether candidates for hiring had skills that best suited the needs of the business. • Created training materials that outlined proper booking processes for the organization.• Trained new-hire and existing employee classes on booking processes and successful customer service techniques.• Developed training techniques used for training customer service representatives on tone, voice inflection, and listening skills, and other phone techniques that helped to sell the casino hotel product to the consumers.

Masters, Professional Studies

Bachelor Of Arts (Ba), English- Professional And Technical Writing