Kyira Johnson Email & Phone Number

United States

• Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
• Built relationships with physicians to create steady referral pipeline.
• Monitored number of patients and wait times to create efficient flow of patients fromcheck-in to check-out.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinicalstaff.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staffdevelopment and continuing education to employees.

United States

• Maintained optimal staffing levels by tacking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Reviewed shift reports to understand current numbers and trends.
• Delivered business strategy and developed systems and procedures to improveoperational quality and team efficiency.
• Analyzed operational expenses and cost of inventory to identify losses and developedstrategies for increased profits.