Kathy Giacomino Email and Phone Number

Worked closely with/supports Director of Operations-Specialty Care as well as provided support for Regional Managers. Performed various complex administrative duties with regular contact with influential persons within and without Mercy. Used discretion in screening callers and visitors. Accurately recorded, drafted, typed and distributed meeting minutes, and meeting materials. Developed and was responsible for obtaining/tracking action item status and providing updates after each departmental meeting. Assisted in assembling data and preparing various reports/presentations as well as working on special projects as requested. Coordinated and scheduled various meetings, appointments, conferences, luncheons, retreats, travel and hotel reservations. Supervised coordination of all arrangements such as catering, set up, AV, and meeting facilities for various events. Responsible for coordinating revisions of Mercy Health Partners North policies and procedures, maintaining and updating the Operations SharePoint site. Responsible for creation and maintenance of Physician Directory. Maintained Press Ganey Improvement Portal for Mercy Health Physicians-North, including the addition of new users and providers, created and provided various monthly, quarterly and yearly reports on patient satisfaction. Received, reviewed, and distributed mail, as well assisted with ordering office supplies. Maintained/organized record keeping and filing system and handled confidential information. Responsible for submitting capital needs and spend authorization requests via VFA, a capital spend management system.

Worked closely with President/CEO with daily tasks and in recognizing and responding to issues. Assisted in preparation for Board of Trustee meetings as well as various board committee meetings, activities and events. Accurately took, drafted, typed and distributed meeting minutes and materials. Assisted in assembling data and preparing various reports and presentations as well as working on special projects. Performed various complex administrative duties with regular contact with influential persons within and without Mercy. Served as key communication liaison between corporate office, Mercy executives and their departments, marketing, community leaders and other callers. Used discretion in screening visitors and calls. Responded to sensitive and confidential inquiries concerning Mercy. Coordinated and scheduled various meetings, appointments, conferences, luncheons, retreats, travel and hotel reservations. Supervised coordination of all arrangements such as catering, set up, AV, and meeting facilities for various events. Received, reviewed, and distributed mail, and worked with President/CEO on outgoing correspondence. Maintained executive record keeping and filing system and handled considerably high volume of confidential information. Maintained office equipment and monitored/ordered kitchen and office supplies. Exercised supervisory authority other administrative assistants and worked to provide coverage during absences/vacations. Provided coverage at the reception area as necessary and greeted visitors, directing them to the proper meeting locations.

Responsible for evaluating transcripts, creating individualized program schedules, registering students for courses, advising incoming and current students in the AA, BS, and Pre-Professional programs, and tracking students’ academic progress. Maintenance and database entry for transcript evaluation, trimester grades and degree progress reports. The student databases that I worked with were C.A.M.S., a product of Three Rivers Systems, Inc. and Campus Vue, a product of Campus Management. Coordinate and maintain the Undergraduate Studies Conference room schedule and office area. Work closely with Dean of Undergraduate Studies, Undergraduate faculty, Academic Success Department, Admissions, Financial Aid and Business offices in coordinating students’ academic success.

Responsible for answering 33 incoming lines for 18 different companies, preparing outgoing mail and packages, distributing incoming mail and package deliveries, greeting clients and visitors and secretarial work as needed for tenant companies. Responsible for scheduling appointments for President and Vice President, making travel arrangements for the President, coordinating quarterly Board of Directors and Board Committee meetings, scheduling companies’ use of conference rooms and AV equipment, and organizing and setting up for various social events. Maintenance and data entry of various databases for Enterprise Center and Kansas Women’s Business Center, generate various quarterly reports in bound packet form, create and generate monthly newsletters for Enterprise Center and Kansas Women’s Business Center, maintenance of ECJC website using iModules’ Encompass software, maintenance of KWBC website using Biz-Trakker’s client management system, maintain ECJC TV monitor display with Popstar Network’s digital display system, generate informational, event announcement and workshop marketing emails. Coordinate and maintain building custodial, repair/maintenance and security needs.