As Senior Vice President, Global Operations of Ansira, an independent, global marketing technology and services firm, my leadership was instrumental in efficiently operationalizing and supporting $68M+ in revenue. My focus on operational delivery for funds and asset management programs was based on a deep understanding of our clients’ business and what they wanted to achieve, establishing a best-in-class benchmark for operational efficiency and effectiveness in the channel marketing industry. I have experience implementing and managing technology and applications, including AI-driven solutions, for client account teams and contact centers for top brands spanning industries including automotive, CPG, retail, restaurants, hospitality, and technology.My approach intertwines active listening and strategic planning with meticulous project management to ensure seamless execution and customer satisfaction. Driving my team's efforts significantly contributed to account growth and robust client relationships, thanks to a foundation of trust and our dedication to innovative, results-driven marketing solutions. I'm passionate about building teams, wanting people to succeed and creating a culture where that can happen. I believe every member of the team adds value and that diversity of perspectives results in the most practical solutions. Prior to being at the helm of Global Operations for Ansira, I served 20 years in the Client Partnership side of the organization responsible for establishing and growing a book of business that grew year over year where I became adept at developing new strategic solutions and nurturing client relationships.