Kay Perry Email & Phone Number

Brentwood, Tn, Us

Elizabethtown, Ky, Us

• Develop and maintain analytics and next level metrics/KPIs to understand the team’s performance and their challenges and opportunities• Analyze critical business requirements, identify deficiencies and potential opportunities, and develop innovative methodologies for process improvements, productivity and cost optimization• Actively collaborate with other Operations Directors, Customer Success, Account Management and Sales to ensure retention of existing clients• Form a proactive, direct relationship with the Product Team and take an active role in product design sessions and usability testing to ensure the tools and resources are effective and performing as expected• Provide subject matter expertise to ensure product and process improvements are implemented• Collaborate with the management team to develop and implement plans and processes to accommodate the rapid growth objectives of the company• Coach your team and drive expectations to ensure your team performs as expected and achieves customer satisfaction

Elizabethtown, Ky, Us

Venminder is the market leader in third party risk management solutions. Through our software and suite of outsourced services, Venminder has pioneered a new age in vendor management by dramatically reducing the workload essential to meeting today’s demanding regulatory requirements. Venminder’s software organizes all things vendor-related and guides users through critical processes such as contract management, risk assessments, due diligence requirements, questionnaires and more. We also offer a popular suite of outsourced due diligence services which includes collecting documents and then assessing them for risk in cybersecurity, information security, business continuity/disaster recovery and financial health. Venminder is currently used by over 600 financial services and financial technology firms. As all of our solutions are scalable, Venminder clients range in size from small to very large organizations.