Kayla Barker Email & Phone Number

Lethbridge, Alberta, Canada

Brief Overview:• Reporting to the COO and Personal Lines Manager, tasked with developing long term relationships built on trust and integrity. Successfully built a new book of business through exercising extensive industry knowledge and providing outstanding customer service. • Retained existing clientele by appropriately advising and educating on individual insurance needs to meet personal and financial goals.•Thorough daily review of insurance renewal documents to ensure clients needs continue to be met.

Lethbridge, Alberta, Canada

Brief Overview:• Reporting to the General Manager/Partner and taking direction from the Controller, responsible for management of all leasing department’s client and accounting documents.• Performed and prioritized monthly bank reconciliations and GL account analyses for all company assets in order to meet strict company deadlines.•Reduced paperwork and increased efficiency by introducing a new digital accounting system and digitizing all new and existing client files

Lethbridge, Alberta

Brief Overview:• Reporting to the Optometrist, responsible for monitoring, supervising and training all clerical staff. • General administrative duties including, but not limited to: scheduling of appointments, insurance submissions and maintenance of confidential patient information.•Analyzed business metrics and statistics to recommend best courses of action, which increased overall office productivity.

Ottawa, Ontario And Saskatoon, Saskatchewan

Brief Overview:• Reporting to the General Manager; responsible for unsupervised maintenance of entire restaurant including a staff of up to 30 people. Successfully created repeat clientele by ensuring an excellent guest experience through building and sustaining a successful and cohesive team within the staff.• Delivered leadership in several locations across the country and assisted in introducing and training of the new POS system. • Was the recipient of a National Sales Contest for the highest score in customer service satisfaction.

Theatre & Political Science

High School