Gabriel & Kayla Thomas bringing you the most up to date travel discounts and special rates to improve the tourism industry.

• Assisted multiple departments administratively to include Academic Administration, Honors Center and ID Card Services, providing a variety of support services.• Supervised 15-20 honors students daily to ensure proper use of space, check-in status and support with application and the application process.• Facilitated students with school ID cards, parking decals, and knowledge on how to use their ID cards.

• Coordinated Medical Representative lunches with medical staff in office. • Registered patients from AdventHealth system into our company’s system to make appointments and new referrals using cypress report, Iextend and EPIC.• Coordinated incoming calls and assisted patients based on need. • Greeted and communicated with patients and visitors within the facility. • Scanned in documents to either attach to patients charts or/and fax out correspondences accordingly and in a timely manner. • Scheduled patients accordingly to the importance of diagnoses, managed schedule to a certain number of patients per a day, per a doctor. • Maintained a clean working environment. • Contacted patient and confirm their appointments two business days prior to their appointment. • Collected and released medical records according to proper HIPPA rules. • Triaged phone calls for the medical staff properly by gathering all the necessary information to send to medical staff, while using multitasking skills. • Managed incoming referral from outside sources and hospital follow ups. • Coordinated lunch meetings between doctors and medical representatives. • Assisted in different areas when needed, including pulling medical records from EPIC. • Worked remote from home doing administration roles.

• Managed scheduling appointments, covering office when coordinator was absent, and performing data entry functions including updating documents with student information.• Experienced in maintaining appropriate confidentiality, as working under FERPA regulations.

• Managed all payment transactions to include cash, credit and Apple Pay; also, worked with providing discounts/coupons, as well as recording receipts.• Informed customers of weekly deals, weekly pet adoptions and discounts available to them.