Kayla Brahm Email & Phone Number

• Lead the implementation of clinical documentation from new hire training through quarterly performance reporting and annual auditing for team of 40 providers, achieving compliance rating above 95%
• Deliver reports and dashboards to internal and external stakeholders, facilitating informed decision making in program development through utilization of performance and outcome measures
• Manage Quality Assurance and Performance Improvement project, resulting in 10% YoY increase in service utilization

Remote

• Recognized as top-performing provider, exceeding patient satisfaction and documentation compliance KPIs
• Provide counseling services to a diverse population of clients using evidence-based treatment modalities
• Manage operational duties including electronic health record documentation, scheduling, and care coordination

Los Angeles, California, United States

• Streamlined operations for post-surgical care delivery by developing telephonic screening process for outpatient clinic, reducing open caseloads for social work consultations by more than 20% from prior year
• Decreased service costs by tracking avoidable delays and addressing social determinant of health needs
• Consulted with interdisciplinary team members to evaluate and monitor compliance of client treatment plans

• Reduced average length of stays and readmission rates through implementation of discharge planning and care coordination
• Demonstrated effectiveness of novel home monitoring program in improving caregiver well-being and care compliance, resulting in department funding additional staff to expand program
• Facilitated the development of a clinical ladder for social work professionals through shared governance

Indianapolis, Indiana Area

• Led program evaluation to assess the feasibility and impact of CDC campaign materials in education centers
• Conducted mixed method data collection and analysis through use of surveys, focus groups, and interviews
• Supported stakeholders in effective program implementation through strategic planning and translation of data findings

Indianapolis, Indiana Area

• Utilized biopsychosocial assessments to identify, honor, and implement patient and family goals for end-of-life treatment
• Supported grieving individuals in bereavement program through therapeutic personal visits, phone calls, and letter writing
• Maintained patient records in compliance with organizational goals and objectives, as well as external regulatory guidelines

• Provided direct therapeutic interventions to individuals with developmental disabilities by teaching, modeling, and coaching of evidenced-based Applied Behavior Analysis techniques in classroom, community, and.
• Collected and analyzed data based on observational behavior to monitor progress and evaluate effectiveness of individualized treatment plans; summarized findings in progress notes and billing forms in compliance with.
• Communicated interventions and translated teachable moments with patients and caregivers to facilitate continuity of care

• Developed a thorough understanding of state government procedural operations through agency rotations and shadowing
• Managed administrative duties including scheduling of weekly briefing meetings, daily appointments, and travel
• Staffed Lieutenant Governor on “Listen and Learn Tour;” researched and analyzed expressed constituent concerns

Master Of Social Work - Msw

Bachelor Of Science - Bs, Human Development And Family Studies, General