Kayla Capurro Email & Phone Number

Aptos, Ca, Us

Aptos, Ca, Us

Santa Clara, California, United States

As an Enterprise Sales Director and Customer Success Leader, I thoroughly analyze each client's situation, including their strategies, challenges, and opportunities, and ensure our team stays informed through Salesforce. I focus on engaging senior leadership and nurturing customer relationships, both new and established accounts. Over my tenure, I've closed 7 figure deals and effectively communicated Duarte's solutions to diverse stakeholders. Collaboration is key; I work closely with teams to address challenges and ensure smooth delivery. Post-sale, I manage customer relationships and seek growth opportunities, upholding Duarte's values throughout.

Santa Clara, Ca

As a customer success and account manager at Duarte, Inc., I am responsible for working with companies like Intuit, Adobe, and Autodesk to uncover needs and develop learning journeys that will help them to advance their business objectives through effective communication. As a member of the growth team, I work with my clients to expand relationships within the organization and generate new revenue streams for the Duarte Academy.At the Duarte Academy, we help our clients learn to write, design, and deliver groundbreaking stories and visual presentations. With the Duarte Method, you and your team will learn the skills necessary to create and deliver persuasive presentations that improve careers, companies, and lives.

Aptos, California, United States

- Create, manage, and implement all policies related to employment and safety of employees- Facilitate safety training to cover all OSHA requirements- Monitor employee time sheets to gain efficiencies - Manage all aspects of payroll, accounts payable, and file maintenance for 75+ employees and 10 properties- Plan and administer employee health benefits- Manage workmans compensation policy and oversee our employee claims process- Investigate all employee performance issues and harassment allegations, perform proper interviews and work with employees and managers on behalf of APG to resolve - Manage all correspondence with the Employment Development Department for unemployment, disability and family leave claims, attend unemployment hearings on behalf of APG- Maintain business license applications for each individual business during any entity change, as well as ABC licenses for each individual business

Sunnyvale, California, United States

- Act as the first touch point for all clients visiting the Duarte offices and ensure a delightful experience- Manage and track digital asset rights and expenses at the project level- Maintain agency and academy inventory and ordering, vendor negotiation, reporting, and billing- Book and manage calendars and team travel- Provide administrative support for multiple operations team members- Coordinate company events, employee recognition, client workshops, and meetings