CAPA (Corrective and Preventive Action) Technical Expert for San Diego Division of BDLeads and mentors cross-functional teams with root cause analysis using appropriate techniques, conceives solutions and implementation of changes, and devises effectiveness monitoring strategies.Monitors and reports status for CAPA activities through investigations, action item implementation and deliverables.Creates project timelines and ensures adherence to schedules for 25-30 projects at a time. Identifies roadblocks and escalates appropriately. Utilizes Trackwise and ETQ software, and electronic evidence binders to maintain a state of audit readiness.Performs critical review of documents submitted to ensure compliance to regulatory requirements.

Led cross-functional root cause analysis team to drive to RCCA for military and aerospace use electronics.Meticulously reviewed contracts to ensure compliance to customer requirements.Developed and implemented an RCCA tool and presentation for customer review.Reduced customer complaints and improved customer relationships across multiple platforms.Developed methods to streamline Quality functions and improve efficiency through the Engineering group.Conducted internal audits, identified opportunities for improvement, led team in creating that improvement.

-Reduced Customer PPM for the plant by 85% through collaborative process improvement, and Corrective Action/Preventive Action (CAPA) implementation.-Slashed labor costs by $697,000 annually by leading a project that consolidated two assembly lines.-Improved CPK compliance for assembly processes by 11%.-Reduced headcount by 2.5% through a Kaizen event focused on redesigning a sub-assembly process.-Champion a Six Sigma project to reduce aluminum machining scrap by 25% ($140,000 per year).-Conduct internal audits, lead meetings with external auditors, and maintain ISO9001-2015 accreditation.-Identify emerging issues utilizing SPC, and proactively implement countermeasures. -Develop and maintain process flows, control plans, and PFMEAs.-Manage all aspects of customer complaints including root-cause analysis, containment, rework, and CAPA while maintaining open communication with customer representatives.-Facilitate training in lean basics, DMAIC process, 5S, and 8D problem solving, and Built-in-Quality. -Generate timelines, lead weekly status meetings, and redirect labor and capital to ensure timely completion.

-Increased productivity by 63% through executing in-depth analysis to identify opportunities to improve quality, safety, and production, and led a cross-functional action team to rapidly implement process improvements.-Established inspection criteria, and developed documentation for machining equipment certification, completed APQP tasks for new product launch, and led Control Plan and PFMEA development. -Conducted internal audits and peer interviews as part of the hiring process. Onboarded new team members.-Organized and executed capability studies for machine moves and process improvements. Analyzed production data, and generated reports for presentation.

-Masterminded all aspects of quality on machining and assembly areas.-Developed and implemented a daily quality check system for production team to ensure compliance with customer requirements and needs. -Completed daily inspections, monitored data for trends, and proactively adjusted processes.-Presented customer complaints to production team, and created robust corrective and preventive action plan. -Audited control plans for discrepancies across multiple departments. Met with Production Department senior management to implement countermeasures for discrepancies found. Organized and executed sample builds.

-Won Chairman’s Award for meeting demanding timing and building equipment at a $10 million-dollar cost savings.-Led projects for Equipment Build Team, and leveled resources in response to shifting priorities to ensure efficiency. -Built a controlled documentation package for customer release that improved customer satisfaction, and reduced the amount of travel needed and associated costs. Facilitated training to staff in new documentation systems. -Managed and prioritized competing demands by fostering a collaborative culture and effective communication, while developing excellent rapport with team members, customers, and suppliers. -Led weekly status meetings to control scope, budget, and timing of projects.

-Developed an SAP system to build the cost of grease and glue into the bill of materials for the parts, passing that cost on to the customer leading to increased annual savings and higher profit margins.-Created BOMs, material masters, and routings in SAP. Set up new parts in the component system, built “assemblies” out of those parts, and created the pathway to attach labor cost to it.-Led a cross-functional team to schedule sample builds, coordinated material purchases, and monitored and maintained inventory to minimize obsolescence. Controlled all aspects of product and process changes.-Directed APQP activities, and coordinated other quality-related activities with the Quality Department, ensuring tasks were completed effectively and on time for new product launches.

- Collected and Analyzed Data using various measurement devices.- Determined root causes and implemented counter-measures.- Extensively involved with development with Control Plan, PFMEA, and PPAPs.- Developed Operator Instructions, inspection records, and data collection sheets for new program launches.- Established containment instructions and procedures.- Collaborated with suppliers and sorting teams to manage supplier quality issues.