Kayla Giang Email & Phone Number

Greater Edmonton Metropolitan Area

Training in acting and modeling with Justin Issac, Dakota House, Damian Barret, Tom Logan, Chantel Perron, Marcy Dichter and Rhonda Fisekci.Background work done on: - Tin Star (Filmed in 2016)- The Detour (Filmed in 2017)- Come True (Feature Film, Filmed in 2017)- Lost in Space (Filmed in 2018)- JANN (Filmed in 2018)- Black Summer (Filmed in 2018)Principle Role:- The Shocking Truth: Apocalypse Now (Filmed 2018)

• Complete day-to-day A/R duties such as processing payments, preparing deposits, reconciling account discrepancies, and performing administrative duties to support the finance team and other departments • Led the implementation of a new online payment system and developed new procedures for the A/R department to improve workflow• Support the finance team by providing solutions to complete bank reconciliations efficiently and in a timely manner• Complete a portfolio of bank reconciliations and financial packages and assist property accountants with completing similar tasks for a multitude of properties• Play a key role in resolving issues and maintaining customer and client relationships

• Performing high level of detailing services to restore vehicles to look brand new including clay barring, paint correction, ceramic coating etc. • Assisting in producing invoices for clients.• Communicating with clients related to any concerns regarding invoicing or work performed by team. • Preparing vehicles for Paint Protection Film and Window Tint installation/removal.• Window tint installation.• Managing inventory including proper storage of chemicals.

Edmonton, Canada Area

• Providing guests with information pertaining to the hotel and the surrounding area, while maintaining the upkeep of the lobby and entrance way.• Offering valet services to guests and parking vehicles carefully and efficiently,• Assisting guests with luggage and other departments with requests such as front desk, housekeeping, room service, etc. • Properly displaying organizational skills by ensuring guests received their parking stubs and maintained the orderliness of our hotel parking lot and underground parkade.• Assisted in shipping and receiving packages for departments and hotel guests.

Edmonton, Canada Area

• Providing a high level of customer service by assisting customers and assessing their rental needs (processing returns, check-ins, exit kiosk transactions etc).• Performing various administrative tasks such as invoicing, returning customer calls, running miscellaneous reports, booking appointments for customers to pick up their rental.• Assisting and providing coverage to other branches when short-staffed.• Upselling additional products and ensuring customers are aware of sales and promotions.• Building customer relations at the service counter and while picking up and dropping off customers (shuttle service)

Edmonton, Canada Area

• Directing and assigning duties to staff at the concessions stands to establish and maintain an efficient and effective system. • Assisting other departments such as Yogen Fruz, Outtakes etc. • Preparing and completing food orders at the concessions stands, Yogen Fruz and Outtakes in a timely manner while thoroughly following Cineplex standards. • Efficiently contributed to the cleanliness and orderliness of theatres. • Politely greeted customers and ensured their admission tickets were torn and given back. • Ensuring the concessions stands are fully stocked with inventory at the end of every shift.

Edmonton, Alberta, Canada

• Courteously greeted every guest and quickly adapted to other roles when needed such as housekeeping and room service. • Efficiently and effectively checked in and out the guests, assisted with luggage when requested and tended to special requests. • Carefully and efficiently parked vehicles in a timely manner. • Properly displayed organizational skills by ensuring guests received their parking stubs and maintained the orderliness of our hotel parking lot and underground parkade.

Edmonton, Canada Area

• Directing and assigning duties to staff at the concessions stands to establish and maintain an efficient and effective system. • Assisting other departments such as Yogen Fruz, Outtakes etc. • Preparing and completing food orders at the concessions stands, Yogen Fruz and Outtakes in a timely manner while thoroughly following Cineplex standards. • Efficiently contributed to the cleanliness and orderliness of theatres. • Politely greeted customers and ensured their admission tickets were torn and given back. • Ensuring the concessions stands are fully stocked with inventory at the end of every shift.

Hospitality Administration/Management

High School, High School/Secondary Diplomas And Certificates