Kayla Hower, Mph Email & Phone Number

Merriam, Kansas, United States

The Patient Advocate functions as an advisor, consultant, and advocate to patients, their families, and the hospital. The Patient Advocate transcends departmental lines and interacts with staff at all levels within the organization. Patient Advocate facilitates the grievance process according to CMS regulations and hospital policy, ensures compliance with CMS Condition of Participation and The Joint Commission related to Patient Rights. Provides customer service support to off-site locations including but not limited to Prairie Star and SMPG location.

Kansas City, Kansas, United States

Serve as executive director to the Livable Neighborhoods Task ForceCreate working partnerships that provide a positive impact on the livability of neighborhoods in Kansas City, KSAdvocate for programs and initiatives that will empower, rebuild, and revitalize the communityAdminister neighborhood grants and contractsFacilitate communication of community events with printed newsletters, e-newsletters, and management of social media accounts.

Livable Neighborhoods Taskforce is a resident run taskforce and 501c3 organization in Kansas City, KS. LNTF works in partnership with the Unified Government of Wyandotte County to develop strategies for building better neighborhoods.

Serve in a lead management role for 7 programs; including Home Delivered Meals, Information and Assistance, Care Management, In-Home Services, Home Modifications & Repairs, Legal Aid, and Transportation.Recruit, train and supervise 4 integrated care specialists, and 5 contracted remote employeesFormulate programmatic goals, objectives, operating policies, strategic plans, guidelines, governance, standards, and priorities to ensure local, state, and federal requirements are metFacilitating re-design of intake and assessment instruments through the lens of Social Drivers of HealthDemonstrate respect for others; share ideas; listen to others’ opinions and incorporate ideas into team decisions; share credit for achievements and accountability for errors

Kansas City, Missouri, United States

Served in a lead management role for Home Delivered Meals program; including assisting with budgeting and strategic developmentProactively identify issues, resolve conflicts, and strategically problem solve acting as a point person and liaison between community based organizations and program participantsDeliver support, information, advice, feedback or assistance to management, program staff or colleagues to streamline workflows and resolve problems

Kansas City, Missouri, United States

Demonstrated advanced ability to conduct assessments and identify risks, assess needs, and develop solutions to meet the program participants’ needs; ability to train others to conduct quality risk assessmentsServed as the program coordinator for in-home services, and care management service linesRe-envisioned collection of client and assessment data, and initiated the implementation Arranged community outreach and education opportunities

Kansas City, Missouri, United States

Maintained accurate program and client records Respond quickly and efficiently to individuals contacting the Department of Aging and Adult Services for information and/or referralConducted assessments and identify risks, assess needs, and develop solutions to meet the client’s needs

Managed daily operations of the Home Delivered Meals program to ensure that all protocol is followed, and reports are completedSupervise one program assistant, and manage over 50 volunteers Implemented partnership with local agencies and rallied support of volunteers to provide hygiene products and pet food to homebound program participantsConducted assessments and identify risks, assess needs, and develop solutions to meet the client’s needsAssisted co-workers preparations for the inaugural 70 over 70 celebration

Columbia, Missouri, United States

Coordinated and provided in home support, treatment planning, symptom monitoring, rehabilitation activities, and provide referrals to outside agencies to adults who have serious and persistent mental illnessExercise discretion and judgment when participating in emergency services to provide rapid aid in cases of emotional crisisNavigated and guided clients through complex government benefit programs such as Medicaid, SNAP, and Social Security programs

Master Of Public Health - Mph

Bachelor Of Science - Bs, Human Development And Family Studies, General