Kayla Kramer Email & Phone Number

Columbus, Ohio, United States

Powell, Ohio, United States

- Conceptualize, plan, and implement training procedures for new security leads on standard operating procedures, administrative responsibilities, and addressing guest concerns- Collaborate and implement staff appreciation measures to promote a team mentality and combat burnout- Respond and de-escalate emergent situations, including assaults, arguments, and intoxicated individuals- Train and manage 20 staff persons on bag check, in-park patrol, and emergency response protocol

Powell, Ohio, United States

Responded to lost and found children cases, where I searched for and reunited separated parents and childrenAddressed instances of disturbances, including improper intoxication, harassment, and domestic disputes Assisted in emergency response to medical emergencies Maintained a security presence on grounds Conducted safety checks, including bag check and gate check

Yale Young Global Scholars (YYGS) is an academic enrichment program for outstanding high school students from around the world. Each summer, students from over 130 countries (including all 50 U.S. states) participate in one interdisciplinary, two-week session at Yale’s historic campus. In response to the global COVID-19 Pandemic, YYGS will be hosted virtually for the summer of 2021. As an instructor, I will teach, mentor, and supervise program participants both in and out of the classroom. My responsibilities include:- Teaching and mentoring a diverse group of high school students- Working collaboratively and with flexibility to create a successful and memorable program- Developing and delivering unique seminars on topics of personal and professional interest- Leading discussion groups after lectures by Yale faculty- Guiding and advising students in two-week collaborative simulation projects- Mentoring a “Family” group of YYGS participants- Working with other members of the YYGS instructional staff to build teaching skills- Completing and providing written feedback on students- Aiding the leadership team as necessary in administering program policy and ensuring student comfort and security

Columbus, Ohio, United States

- Managed the Lincoln front office which serves its residents- Hired, trained, and supervised 15 Office Assistants- Ensured quality customer service in the office area- Provided assistance to student and higher-level University Housing staff- Served as a liaison between University Residences and Housing Services through providing up-to-date information regarding building vacancies, room changes, key problems, and other residence hall-related issues- Served as a leader on the paraprofessional staff team to foster collaborative and healthy staff relationships- Scheduled student Office Assistants to work shifts at the residence hall desk

- facilitated community building and fosters environments conducive to learning, wellness, inclusion, and community- mentored residents to support them as individuals and as students at The Ohio State University

Columbus, Ohio Area

- Provide youth perspective into the programming, funding, and goal setting for the Ohio 4-H Youth Development Program- Brainstorm and spearhead efforts for collaboration between the Ohio 4-H Foundation and Ohio 4-H's state youth boards, including the Ohio 4-H Teen Leadership Council

New Haven, Ct

As an instructor for Yale Young Global Scholars, I conceptualized, developed, and executed four 90-minute seminars centered around the UN's Sustainable Development Goals for outstanding high school students from across the globe. In addition, as an instructor, I facilitated academic discussions with high school students to improve their understanding of lecture material and content. I collaborated with a co-instructor to plan, lead, and guide a group of 20 students as they conducted in-depth research projects on the topic of Gender Equality. I served as a mentor and a role model for high school youth to aid them as they prepare for the college admission process and their transitions to college.

New Haven, Connecticut

- Executed residential life tasks: answering student inquiries, staffing the office, and performing safety checks- Planned and facilitated programming activities to foster a sense of community for students based on student interests - Collaborated with residential life staff to ensure completion of the program’s daily tasks and responsibilities- Performed multi-media related tasks: setting up auditorium, microphones, clickers, and troubleshooting

Ostrander, Ohio

- Trained and equipped novice zipline employees with strategies to handle difficult situations & customers- Engaged with customers and staff to create a positive experience for each customer**note: this was a seasonal position from September through October of both 2016 and 2017

Bachelor Of Science - Bs, International Security And Intelligence Studies

Bachelor Of Arts - Ba, Spanish Language And Literature