I am a resilient, driven young lady dedicated to bettering my future. I have overcome many challenges in life, and as a result I have developed key traits of being hard-working, adaptable, and able to grow through stressful situations. I see myself being very successful in a managerial position; I thrive on organizing, teaching and leading in order to ensure that tasks are done promptly and thoroughly. My goals for the future involve establishing myself as a Project Manager and being able to oversee a team of my own to work on impactful projects for companies that I love.
Dunkin'
View- Website:
- dunkindonuts.com
- Employees:
- 21789
-
Customer Service RepresentativeDunkin'Wimauma, Fl, Us
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Customer Service RepresentativeDunkin' Feb 2023 - Present -
ConsultantNew York Life Insurance Company Jan 2024 - Feb 2024 -
Banking And Customer Success TrackYear Up Oct 2023 - Feb 2024• Utilize common management, editing, and conference tools such as Microsoft Outlook, PowerPoint, and Zoom• Communicate professionally in-person and over digital platforms by utilizing strategies, tools, and feedback to adapt to the environment • Gain exposure to articulate a product’s value proposition, utilizing strategies and applying company values to meet the needs of a client • Learn to identify and apply customer service strategies that foster customer satisfaction by use of active listening, problem-solving, negotiation, effective inquiry -
Business Track, Client ServicesYear Up Aug 2022 - Jan 2023St Petersburg, Florida, United States• Utilize common management, editing, and conference tools such as Microsoft Outlook, PowerPoint, and Zoom• Communicate professionally in-person and over digital platforms by utilizing strategies, tools, and feedback to adapt to the environment • Gain exposure to articulate a product’s value proposition, utilizing strategies and applying company values to meet the needs of a client • Learn to identify and apply customer service strategies that foster customer satisfaction by use of active listening, problem solving, negotiation, effective inquiry• Gather and analyze data to provide support to and generate ideas for a business
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Customer Service AssociateReebok Dec 2021 - Apr 2022Ellenton, Florida, United States• Addressed and replenished floor inventory in order to ensure customer satisfaction• Assisted management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales• Effectively utilized customer service, training, educational tools, and communication to develop staff in relation to division goals -
AssociateAmazon Jul 2019 - Dec 2021
Frequently Asked Questions about Kayla Madrid
What company does Kayla Madrid work for?
Kayla Madrid works for Dunkin'
What is Kayla Madrid's role at the current company?
Kayla Madrid's current role is Customer Service Representative.
What schools did Kayla Madrid attend?
Kayla Madrid attended St. Petersburg College, Year Up, Pinellas County Job Corps, Year Up.
Who are Kayla Madrid's colleagues?
Kayla Madrid's colleagues are Todd Whitfield, Ridho Ando, Frank Nestico, Kimberly Briceno, Tag Abdalah, Ngan K, Mukesh Joshi.
Not the Kayla Madrid you were looking for?
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3cvs.com, cvshealth.com, target.com -
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Kayla Madrid
Versatile Professional Excelling In Project Administration, Sales, And Customer Satisfaction.Wake Forest, Nc -
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