Informs customers of their account status and answers questions as neededAnswers basic reference questions and directional questions from customersResolves customer concerns by phone, in person, or by e-mail/onlineIssues, verifies, and renews library cards to customersProcesses library materials for shelving and routingRefers customer concerns to the appropriate staff member or supervisor as necessaryPerforms opening or closing duties as assignedAssists with… Show more Informs customers of their account status and answers questions as neededAnswers basic reference questions and directional questions from customersResolves customer concerns by phone, in person, or by e-mail/onlineIssues, verifies, and renews library cards to customersProcesses library materials for shelving and routingRefers customer concerns to the appropriate staff member or supervisor as necessaryPerforms opening or closing duties as assignedAssists with maintenance and display of the collectionInitiates search for materials claimed “returned”Performs light cleaning duties, such as dusting, straightening, and bathroom tidyingAssists customers with the use of a self-service payment kiosk Show less

Sorts, shelves, and files various library materials accurately and according to the library classification systemReads shelves for accuracy and reshelves misplaced itemsShifts materials as assignedUnpacks and packs boxes of books and other library materialsPerforms routine support tasksMaintains the appearance of work and public areasLocates and retrieves library materials from public and non-public areas for library staff or library usersChecks in library materials… Show more Sorts, shelves, and files various library materials accurately and according to the library classification systemReads shelves for accuracy and reshelves misplaced itemsShifts materials as assignedUnpacks and packs boxes of books and other library materialsPerforms routine support tasksMaintains the appearance of work and public areasLocates and retrieves library materials from public and non-public areas for library staff or library usersChecks in library materials using the computerized library systemPushes carts heavily loaded with booksProvides exceptional customer service to internal and external customers using the Library District's Great Expectations customer service modelAnswers directional questions and refers customers to appropriate staff members for assistanceAny additional tasks required to aide in the everyday functions of the library. Show less

Greeting and assisting customers.Styling Products and Brand Placement.Assisting customers in locating and selecting product.Answering the phone and handling questions and requests in a professional and timely manner.On the spot problem solving.Point of Sale (POS) operations such as making sales using cash register.

Greeting and assisting customers.Point of Sale (POS) operations such as making sales using cash register, phone orders, and website orders.Display design and product styling.Answering the phone and handling questions and requests in a professional and timely manner.Scheduling appointments such as meetings and deliveries.Opening/Closing procedures, including deposits according to policy.