-Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.-Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning,handling correspondence, filing documents and faxing documents.-Contributed to team success by cross-training in various administrative roles, providing backup supportwhen necessary.-Organized, maintained and updated information in computer databases.-Created detailed expense reports to facilitate reimbursement for business expenses incurred.-Used accounting software to reconcile accounts, track income, and generate invoices.-Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.-Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.-Registered transactions and data on accounting database to track history and safeguard information.

-Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.-Addressed customer complaints promptly and professionally, resolving issues to maintain positiverelationships with clientele.-Coached sales associates in product specifications, sales incentives, and selling techniques, significantlyincreasing customer satisfaction ratings.-Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.-Reduced shrinkage levels by closely monitoring security measures, conducting staff training, andimplementing loss prevention initiatives.