Kayla Morrone Email & Phone Number

- Managed sprints from planning through to release and organized weekly scrum meetings to identify and remove obstacles hindering progress.- Documented and implemented sprint processes to achieve greater uniformity in software releases.- Lead multi-department calls to brainstorm and implement new features and improvements to extend reach to additional manufacturing verticals.- Facilitated technical information gathering with clients to identify software customization requirements and clearly communicated needs to development team.- Implemented sprint achievement presentations to further develop the technical knowledge of Sales and Customer Success teams.- Expedited new hire onboarding through documentation, training, and support as the technical expert of software and various operational tasks.

- Implemented end-to-end batch manufacturing software by delivering web-based technical training and support to achieve full software integration into facility.- Performed comprehensive process interviews with stakeholders to understand existing business challenges and customize implementation plan for greater likelihood of success.- Generated weekly progress reporting for various stakeholders and recommended areas of improvement to accelerate project completion.- Developed strong client relationships resulting in additional projects for the organization. - Created customer facing training materials to improve rate of project completion.

Toronto, Canada Area

- Scheduled meetings, captured meeting minutes, identified key decisions and actions to implement and monitored actions taken to ensure task fulfilment.- Tracked and updated the project schedule using MS Project based on new information provided by the construction team to enable the go-live of a pharmaceutical facility.- Co-ordinated information flow between project members and clients through KPI dashboards to track project status and identify areas of risk and opportunity.- Developed project training modules and instructions to successfully onboard new employees which allowed for efficient knowledge transfer.

Toronto, Canada Area

- Managed shipment receiving and processing duties to ensure time sensitive tasks were completed within company acceptable targets.- Allocated and scheduled resources for shipment activities based on product unit estimations.- Tracked site KPIs and developed reports to identify areas of improvement.

Toronto, On

- Developed and analyzed a national survey with over 100 participants to assess the optimal winter footwear for a company to provide post workers across Canada. - Validated test protocols by performing statistical analysis using SAS to determine repeatability against multiple variables. - Presented research at various conferences to promote collaboration with other research facilities and companies