Kayla Nutt Email & Phone Number

Northbrook, Illinois, United States

Iowa City, Iowa, United States

As an ID Badge Specialist, I used problem-solving, communication, and computer skills to efficiently produce hospital badges and satisfy customer needs. I am the primary trainer of student staffing for this role. I take new hires from their first day to their 6-month training period. • Troubleshot badge production issues and functionality errors• Communicated with customers through phone calls, emails, and walk-ins in a courteous manner• Operated technology to produce ID badges in a timely manner• Scheduled and managed large group appointments of 50+ employees weekly• Assigned additional administrative responsibilities such as verifying daily reports, updating database information, and assisting student staff with badge production and customer service-related questions• Trained student staff in all ID Card responsibilities, responsible for their success during the 6-month training period• Provided feedback to student staff in order to decrease badge production errors, increase client satisfaction, and streamline ID Card production process

Pleasant Valley, Iowa, United States

My position as a pool server allows me to use my communication and organizational skills to successfully record, manage, and deliver food and drink orders to many customers.• Greeted and served up to 30 customers in a positive and timely manner• Managed orders and financial transactions using a digital POS system• Knowledgably recommended drinks and entrees based on daily specials and customers’ wants

As an Event Management Intern, I worked on a team to plan, manage, and execute University of Iowa sporting events including Basketball, Gymnastics, Swimming, Tennis, Track, Baseball, Softball, etc. • Designed and created event signage and credentials using Adobe Illustrator• Managed on-site operations including set-up, tear-down, and fulfillment of working staff needs• Communicated with visiting teams, other Athletics units, vendors, and external entities to coordinate pre-planning activities

Moline, Illinois, United States

My job as a tennis instructor allowed me to use leadership, communication, and organizational skills to create a fun learning environment for kids. I developed relationships with each of my students while teaching them technical tennis strokes, scoring, and sportsmanship. • Collaborated with teams of instructors to lead tennis lessons for a variety of age groups• Analyzed students’ tennis strokes and suggested tips for improvement• Developed interpersonal skills during interactions with students and coworkers• Planned and organized daily drills and games for students with varying skill levels

Bachelor Of Business Administration - Bba, Marketing

Certificate, Event Management