Telecommunications Officer
CurrentEfficiently handle and prioritize emergency and non-emergency calls, assessing situations to ensure appropriate responses.Dispatch police and fire units promptly, maintaining clear communication with first responders and providing critical updates.Maintain accurate logs of calls and dispatches using computer-aided dispatch systems.Act as a liaison between the public and emergency services, delivering calm and clear instructions during high-stress situations.Collaborate with various agencies to enhance coordinated emergency response efforts.Participate in ongoing training to stay current with emergency protocols and technologies.