• Administered dynamic pricing daily for 10K+ items creating real-time visibility of current prices and sales for customers• Supported regional areas by fielding calls for stores with pricing issues or file maintenance processing problems• Assigned associates tasks to accomplish daily workload often times with lower than required resources to complete all work• Trained 20+ associates in proper work methods relying on personal experience with self-created training materials• Utilized online job tools including pricing program and email to complete daily work

• Provided excellent customer service to garden center patrons by answering gardening questions and relaying plant recommendations• Coordinated work assignments and motivated garden center associates to provide great customer service• Maintained garden center product through watering, loading, and unloading to generate sales

• Designed floral arrangements for customers across multiple holidays and celebrations• Communicated with customers to initiate orders while staying within their expected budget• Organized materials for important holidays in order to meet customer demand