Kayla Veronica Klug

Kayla Veronica Klug Email and Phone Number

Site Manager @ DoorDash | Advertising and Public Relations @ DoorDash
san francisco, california, united states
Kayla Veronica Klug's Location
Culver City, California, United States, United States
About Kayla Veronica Klug

With over a decade of professional experience, my core competencies lie in leading high-impact projects and events, with a particular focus on virtual reality experiences. At DoorDash, I am committed to aligning my work with the company's vision, bringing a diverse perspective and dynamic leadership to the team. My mission is to drive innovation and growth through strategic planning and impeccable execution.In my recent role as Event Manager at Dreamscape Immersive, I honed my expertise in vendor management, virtual reality setup, and promotional strategy. I successfully collaborated with vendors to deliver immersive VR events within budget and on schedule, leveraging my skills in social media content creation and marketing communications to maximize event attendance and engagement.

Kayla Veronica Klug's Current Company Details
DoorDash

Doordash

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Site Manager @ DoorDash | Advertising and Public Relations
san francisco, california, united states
Website:
doordash.com
Employees:
16265
Kayla Veronica Klug Work Experience Details
  • Doordash
    Site Manager
    Doordash Jul 2024 - Present
  • Dreamscape Immersive
    Event Manager
    Dreamscape Immersive Nov 2021 - Mar 2024
    Los Angeles, California, United States
    Vendor Management: Collaborate with vendors and suppliers to procure necessary equipment, services, and materials for VR events. Negotiate contracts, manage vendor relationships, and oversee the delivery of goods and services within budget and timeline constraints.Virtual Reality Setup: Coordinate the setup and configuration of virtual reality equipment, software, and experiences for demonstrations and interactive activities at events. Promotion: Develop marketing collateral, promotional materials, and digital content to attract attendees and generate interest in VR events. Utilize online channels, social media platforms, and email campaigns to promote event participation and drive attendance.Lead Generation and Follow-up: Capture leads, collect contact information, and conduct follow-up activities to nurture relationships with event attendees. Coordinate with sales and marketing teams to qualify leads, track conversions, and measure the return on investment (ROI) of VR events.Budget Management: Monitor event budgets, expenses, and financial resources to ensure cost-effective planning and execution of VR events. Track expenditures, reconcile invoices, and prepare financial reports to evaluate the profitability and efficiency of event investments.Risk Management: Identify potential risks and contingencies associated with VR events, such as technical malfunctions, security concerns, or logistical issues. Develop risk mitigation strategies, emergency protocols, and crisis management plans to minimize disruptions and ensure the safety of event attendees.Industry Networking: Build relationships with industry professionals, influencers, and stakeholders to stay informed about trends, opportunities, and best practices in the virtual reality sector. Attend industry conferences, networking events, and trade shows to expand the company's presence and visibility within the VR community.
  • Dreamscape Immersive
    Assistant Manager
    Dreamscape Immersive Aug 2021 - Nov 2021
    Century City
    Leadership: Lead and motivate a team of VR demonstrators. Help recruit, train, and coach staff to deliver excellent customer service and achieve sales targets. Provide product knowledge training, customer service training, and ongoing coaching to enhance staff performance and skills.Customer Service: Providing exceptional customer service is a top priority. The assistant store manager assists in ensuring that customers receive personalized assistance, product demonstrations, and information about VR experiences. They address customer inquiries, resolve issues, and ensure customer satisfaction.Sales Performance: Drive sales by setting sales targets, monitoring performance metrics, and implementing strategies to maximize revenue. Help motivate and incentivize staff to achieve sales goals and promote upselling and cross-selling of VR products and experiences.Operational Support: Assisting in maintaining operational efficiency is essential. Help ensure that store procedures and policies are followed, including opening and closing procedures, cash handling, and security measures. Assist in maintaining cleanliness, organization, and safety standards within the store.Training and Development: Support the store manager by training and developing staff members, assist in providing product knowledge training, customer service training, and ongoing coaching to enhance staff performance and skills.Problem Resolution: Assist in addressing customer complaints, resolving conflicts, and handling escalated issues in a timely and professional manner. Work with the store manager and team members to find solutions and ensure a positive shopping experience for customers.Health and Safety Compliance: Implementing safety protocols, conducting regular safety checks, and addressing any safety concerns to maintain a safe environment for staff and customers.
  • Sunglass Hut
    Store Manager
    Sunglass Hut Oct 2018 - Aug 2021
    Century City, Ca
    Team Management: Responsible for leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service. This involves recruiting, training, and coaching staff to maximize their performance and foster a positive work environment. This also involves conducting training sessions, providing feedback and coaching, and facilitating opportunities for career advancement.Sales and Customer Service: Drive sales by setting sales targets, monitoring performance, and implementing strategies to increase revenue. Provide personalized assistance to customers, helping them find the perfect sunglasses to suit their style and needs.Inventory Management: Oversee the store's inventory, ensuring that products are well-stocked, properly displayed, and accurately tracked. This involves receiving shipments, conducting regular inventory counts, and managing merchandise returns and exchanges.Visual Merchandising: Ensure that the store's layout and displays are visually appealing and effectively showcase the sunglasses and accessories. Implement merchandising guidelines provided by the corporate office and use your creativity to create eye-catching displays that drive sales.Operational Efficiency: Responsible for ensuring that the store operates smoothly and efficiently. This includes managing schedules, payroll, and expenses within budgetary constraints, as well as maintaining store cleanliness and organization.Financial Management: Responsible for managing the store's financial performance, including monitoring sales, expenses, and profitability. Customer Relationship Management: Build and maintain relationships with customers to enhance loyalty and drive repeat business. This involves engaging with customers, addressing their concerns or inquiries, and soliciting feedback to improve the overall shopping experience.
  • Formosi, Inc.
    Marketing And Sales Representative
    Formosi, Inc. Jul 2018 - Oct 2019
    Torrance, California
    Customer Engagement: Interacting with customers in a professional and friendly manner, providing product information, and answering questions about beauty products.Product Demonstration: Demonstrating the use and benefits of beauty products to customers to encourage purchases and enhance their shopping experience.Client Relationship Management: Building and maintaining relationships with customers to understand their needs and preferences, providing personalized recommendations, and following up on purchases to ensure satisfaction.Inventory Management: Monitoring stock levels, replenishing products as needed, and assisting with inventory counts to ensure adequate product availability.Market Research: Keeping abreast of industry trends, competitor products, and customer preferences to identify opportunities for new product introductions and sales strategies.Training and Education: Staying informed about product features, ingredients, and usage instructions to effectively educate customers and sales staff, as well as participating in training sessions provided by the company.Sales Reporting: Tracking sales performance, maintaining sales records, and preparing sales reports for management to evaluate performance and identify areas for improvement.Promotional Events: Participating in promotional events, trade shows, and beauty expos to showcase products, attract customers, and generate sales leads.Cross-Selling and Upselling: Identifying opportunities to cross-sell complementary beauty products or upsell higher-value items to maximize sales revenue.Problem Resolution: Addressing customer complaints or concerns promptly and professionally, and collaborating with management to resolve issues to the satisfaction of the customer and the company.Compliance: Adhering to company policies, procedures, and ethical standards, as well as complying with relevant regulations governing the sale of beauty product
  • Genz & Associates, Llc
    Operations Manager
    Genz & Associates, Llc Jan 2018 - Jul 2018
    Santa Monica, Ca
    Due Diligence Management: Oversee the due diligence process for potential mergers and acquisitions, including coordinating with various stakeholders such as legal, financial, and operational teams to ensure comprehensive analysis and risk assessment of target companies.Deal Structuring: Assist in structuring deals by analyzing financial data, identifying synergies, and evaluating potential risks and opportunities to maximize value for the firm and its clients.Project Management: Lead and manage cross-functional teams throughout the M&A process, ensuring timely execution of tasks, adherence to deadlines, and effective communication among team members.Client Management: Build and maintain relationships with clients, providing regular updates on deal progress, addressing concerns, and ensuring client satisfaction throughout the M&A process.Regulatory Compliance: Stay abreast of regulatory requirements and compliance issues related to M&A transactions, ensuring that all activities are conducted in accordance with relevant laws and regulations.Continuous Improvement: Evaluate and streamline M&A processes and procedures to enhance efficiency, scalability, and effectiveness, and implement best practices to drive continuous improvement across the organization.Team Development: Provide leadership, mentorship, and guidance to junior staff members, fostering a collaborative and supportive work environment conducive to professional growth and development.Reporting: Prepare comprehensive reports, presentations, and recommendations for senior management and clients, summarizing key findings, and recommendations related to M&A activities.Communication and Negotiation: Communicate effectively with internal and external stakeholders, including clients, investors, legal advisors, and regulatory authorities, and negotiate terms and conditions of M&A transactions to achieve favorable outcomes for the firm and its clients.
  • Luxottica Retail North America
    Store Manager
    Luxottica Retail North America Dec 2009 - May 2015
    Los Angeles, California
    Experience:Store Manager for LuxotticaLuxottica Retail North America-Los Angeles BranchDecember 2009-Present (4 years, 7 months)I strongly believe in leading by example.I have been a top salesperson and I promote my values of hard work and excellent customer service to my sales team. I train associates to engage the customer and listen to what the customer wants. I encourage my team to speak intelligently, and succinctly to sell our luxury fashion eyewear.Sunglass Hut has recognized me for my sales skills as well as my leadership qualities. I work diligently to help my team exceed our monthly and yearly plan and we have been successful.I am always happy to help all of my co-workers with scheduling, organizing meetings, co-ordinating VIP events and operational training.My experience in different locations with Sunglass Hut has given me the opportunity to serve customers from all over the world, which has been invaluable.

Kayla Veronica Klug Education Details

Frequently Asked Questions about Kayla Veronica Klug

What company does Kayla Veronica Klug work for?

Kayla Veronica Klug works for Doordash

What is Kayla Veronica Klug's role at the current company?

Kayla Veronica Klug's current role is Site Manager @ DoorDash | Advertising and Public Relations.

What schools did Kayla Veronica Klug attend?

Kayla Veronica Klug attended Hawaii Pacific University, Hawaii Pacific University.

Who are Kayla Veronica Klug's colleagues?

Kayla Veronica Klug's colleagues are Steve Lindsey, Noah Maddux, Zachary Nibarger, Joren Frazier, Abhishai Kumar Katru, Miranda Conner, Rida Memon.

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