- Set and execute community goals for the store - Meet with current and potential sponsors - Plan and remain within budget - Coordinate staff volunteer and community interaction

• Provide administrative support to executives, management and production staff as necessary• Manage the upkeep and productions of the studios, office and supplies• Coordinate tasks and projects with the New York office• Answer phones and greeting all clients and guests• Assist with company documentation and organization• Schedule and coordinate meetings, interviews, events and other similar activities• Coordinate purchases and pickup of all production & office equipment as required• Manage the shipment of production equipment and sales hardware to Live X offices, clients and events throughout the world• Schedule equipment for maintenance and repair• Send out and receive all mail and packages, order tracking• Fulfill roles as production crew for larger events as necessary, potentially including Production Manager, Stage Manager, Field Producer or positions as needed• Maintain and organize office inventory and remote storage facilities• Compile expense reports for all purchases completed with company credit card• Assist Production Management in recruitment and hiring of production assistants, interns, and freelance production staff as well as maintaining the freelancer database• Supervise office production assistants and interns

• Identified client’s expectations, requirements, and concerns for each event and detailed information to relay to directors and staff of various departments involved to ensure the event was executed smoothly• Detailed event in CI/TY and provided experienced suggested to client while maintaining client’s event budget• Communicated with clients, vendors, and sales managers via various communication channels• Created plan of execution for day-of event needs, event estimates, and floor diagrams• Ran weekly BEO meeting to ensure all directors were on the same page and understood the details

I have strived to perfect the efforts and dedication it takes to work in a busy, upbeat environment. Through this, my ability to multitask and focus on several different voices talking to me at once has greatly improved. The late nights of working has also forced me to learn how to prioritize better from also having weekly school work to complete.

• Worked on SEO tasks, including keyword research, metadata formation, GoogleMyBusiness, GoogleAds, content writing/optimization, composition of monthly newsletter, blog and case study writing, and working with WordPress• Placed in charge of a company’s social media pages and several clients. Tasks included creating content calendars with scheduled, creative post for the entire month for Facebook, LinkedIn, & Instagram with personalized videos, images, and traffic-driving content and running paid advertising campaigns• Researched and wrote compelling, concise blogs and case studies while maintaining and creating blog content calendar• Created and ran monthly analytic reports for clients that included a breakdown of information and advice for improvement• Utilized QuickBooks Online to send and create monthly invoices and assist in various other administrative work• Assisted in the hiring process of posting jobs on a number of platforms and scheduling interviews • Worked closely in HubSpot to schedule social media posts, create automated emails, workflows, and campaigns to help create and nurture leads

• Performed community outreach though contacting businesses via email and phone about Toys for Tots• Assisted in managing special events and partnerships for Toys for Tots to ensure the event is executed smoothly and in a way that maximized participation • Updated and conveyed information to businesses to ensure they remain up-to-date on all functions of the Toys for Tots event and answer all questions they may possess in a timely manner to maintain customer satisfaction• Organized and entered information provided from clients to relay to supervisor, ensuring info is up-to-date

• Entered event information (both wedding and corporate) into Infusion• Developed detailed plans/agendas for upcoming events and entered event information into Infusion to create Banquet Event Orders to ensure event calendar is up-to-date• Createed strategic plans of execution for upcoming events when needed, including assisting with the employee schedule to ensure an adequate labor force was provided for event• Logged billing and payment information in Infusion and QuickBooks while assisting in revenue projections• Provided communication to potential clients about the venue in a professional, timely, and friendly manner• Remained detail oriented and organized to ensure all tasks were completed to exceed client satisfaction• Assisted in updating the company’s website to create a current, appealing, and attractive experience for new and current customers and designed advertisements for upcoming events

• Placed in charge of outreach through maintaining, updating, and posting on various social media accounts including the use of Hootsuite, Facebook, & Instagram• Developed marketing/communication plans, implementation strategies, and deadlines for Rock the Block• Developed a press release for a Rock the Block event, which helped increase my problem-solving skills in a situation where no experience was possessed for completing the task• Revised and created ads, media, and signage for upcoming events to be published via social media, the news, and in public to fit the upcoming event and to gain public attraction for potential volunteers and donors

I worked to serve customers in a sometimes fast paced environment. I helped to train new individuals and maintain the bar's image through keeping it presentable looking. In addition to this, during the slow and busy times of working, I worked to make a personable connection with customers through interpersonal communication. This helped create a better work environment and increase business during my shifts.

• Aided customers to help solve problems, reach their individual needs, and deliver a positive, uplifting experience • Efficiently worked with both with several other associates or independently to deliver the best experience possible and meet all expectations • Maintained visual displays of merchandise to remain appealing to returning and new coming customers • Received many customer compliments for the exceptional, positive customer service they were provided

• Researched new and old alumni/associates/shareholders to inform about upcoming events and encourage them to stay connected with the school• Collaborated in developing outreach solutions to gain awareness of the school for potential new students • Led the completion of the news bulletin, along with maintaining all school bulletins• Created new designs for school banners and brochures and designed photo displays for events• Focused on remaining self-driven as I primarily worked independently when completing tasks

- Ensured timely and accurate service for customers, both when selling/cashiering on the book floor or taking orders at the cafe- Encouraged up-selling of products, including donation books or adding a pastry to a beverage order - Made various Starbucks brand beverages & baked various food items - Performed sanitization & cleaning processes for opening and/or closing the cafe - Organized and arranged bookshelves, adding new product or returning unneeded product