Analyzed provider-related data to identify issues and recommend solutions, ensuring smooth program operations. Collaborated with stakeholders to address provider concerns, streamline processes, and improve service delivery.

Responsible for product registration, listing applications and tender maintenance. Working closely with the regional sales and trade development teams to create tools and marketing materials for field execution. Played a key role in process improvement while maintaining organizational integrity.

Supported three senior executives by managing administrative tasks, financial statements, presentations, and market research. Participated in meetings, arranged travel, and maintained confidential document filing systems efficiently.

Trained staff in mixology and upselling techniques, exceeding monthly sales goals. Managed inventory, maintained customer service standards, and provided feedback to optimize profits and promote brand sponsors.

Coordinated VIP services, ensuring top-tier experiences for clients through personalized assistance and meticulous attention to detail. Managed reservations, special requests, and event planning to exceed VIP expectations and enhance satisfaction.

Supported PR Director in event coordination, securing sponsorships, and maintaining media lists. Drafted compelling PR materials, cultivated client relationships, aided social media tasks, and provided administrative support.

Provided personalized beauty product recommendations and makeup tutorials, enhancing clients' natural beauty. Maintained visually appealing displays, educated clients on promotions, and conducted skincare consultations for optimal results, fostering brand loyalty and driving sales.