Kayla A. Shea Email & Phone Number

Copenhagen, DK

Copenhagen, Capital Region, Denmark

-Write UX/UI copy for full website revamp.-Edit content and support stakeholders with new campaign pages and other website updates.-Work closely with UX team to align design and copy.-Create and maintain company-wide writing style guide. -Assist with copy for A/B testing.-Proofread urgent client communications as needed. -Align with copywriters in other.

Hellerup, Capital Region, Denmark

-Wrote and edited UX copy for desktop and mobile investment platforms and apps. Collaborated with designers, developers, product owners, and project managers.-Contributed to overarching content and marketing strategies for the Saxo brand as well as individual products and user flows. -Wrote, edited, and proofread client and partner communications (email.

Copenhagen Area, Capital Region, Denmark

Content Lab: Radisson Hotel Group’s internal digital agency.-Performed software quality assurance for applications and websites, focusing on UI structure, usability, and copy, while continually documenting and improving processes. -Managed ongoing requests to update website content for more than 400 hotels on a multi-language, international website..

Sun Prairie, Wisconsin, United States

Large retail warehouse company. Started in temporary positions while working on my LLC and was asked to stay on indefinitely.November 2016–December 2016- Personalized products using industrial embroidery machines. August 2017–April 2018-Continually learned tasks to help ensure order quality throughout the order process: picking, packing, prep, auditing.

Created to use both my copyediting and software testing skills while allowing myself more time to volunteer. -Researched laws for LLC creation, payroll, and reporting. -Provided software testing, proofreading, and copyediting.

Madison, WI

Helped out to hone my software testing skills.-Generated user interface concepts and designed software features.-Performed manual software testing and documentation review.

Madison, Wisconsin

Information management company. Temporary job to allow volunteer time while also using my copyediting and quality control skills. -Reviewed and manually scored written English and math portions of standardized tests.

Cottage Grove, WI

International fitness equipment company. Full-time testing role in a new QA department. Contributed to testing decisions from the ground up.-Performed functional, end-to-end, and user acceptance testing on fitness equipment console software.-Created test plans, test cases, and test strategies for a newly formed Quality Assurance department.-Communicated.

Madison, Wisconsin Area

Small enterprise solutions and video platform company. Paid, full-time internship to learn more about software testing.-Wrote and edited user manuals, help documents, technical manuals, and infographics.-Manually tested and reported bugs for video recording and management software. -Executed user testing and recommended interface improvements.

-Oversaw quality control of energy efficiency cash-back reward application data, including learning Visual Basic for Applications to automate part of the review process. Reduced daily review time by 50 percent. -Managed all CRM-related JIRA tickets for the Madison office.-Wrote and edited internal procedure manuals, monthly time and expense reports, and.

Madison, Wisconsin

Energy efficiency company. Moved to Madison and learned more about software-related content management. -Processed energy efficiency cash-back reward applications. Supervised income-dependent application processing.-Assisted with copyediting and marketing tasks.

International shipping supply company. Continued building my website content management skills from my 2010 internship to this full-time role. -Managed internal search functionality, user interface testing, and web page layout decisions for over 27,000 products. -Created an internal application for tracking new product updates: generated concepts.

Student position in a continuing education/marketing department at the University of Wisconsin School of Business. -Learned HTML and contributed to website updates using the Sitecore CMS and Dreamweaver. -Created Google AdWords and Bing paid search campaigns using keywords discovered with wordtracker.com. -Incorporated relevant keywords into course copy to.

-Evaluated high performing competitor websites and distributed reports with suggestions for improving uline.com. -Conducted campaign reviews for pay-per-click campaigns on Google, Yahoo, and Bing.

College internship after taking accounting courses. Used my attention to detail and enhanced my quality control skills. -Matched, coded, and entered expense reports into company database to ensure accuracy.-Reviewed general ledger accounts and worked with Fixed Asset Software (FAS) to enter company data. -Managed projects for various supervisors.

Bachelor Of Business Administration (Bba), Marketing, Psychology

Copyediting Certificate, Copyediting

UC San Diego Extension. Completed online courses to attain a copyediting certificate.