Kayla Broughton Email & Phone Number
Who is Kayla Broughton? Overview
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Kayla Broughton is listed as IT Engineer at Anthropic, a with 2110 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Kayla Broughton.
Kayla Broughton previously worked as IT Manager, North America at Grammarly and IT Helpdesk Engineering Lead at Grammarly. Kayla Broughton holds Bachelor Of Arts, Broadcast And Electronic Communication Arts from San Francisco State University.
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About Kayla Broughton
Welcome! My name is Kayla Broughton. My professional experience bridges two large industries; Technology and Broadcasting. Allow me to summarize my career :)Currently, I'm leading the Helpdesk team at Grammarly! I support the team in all user requests, onboarding/offboarding. I am the main point of contact for asset management, and office buildouts, in North America. I started at Grammarly as an IT Support Engineer for the North America offices. I supported the entire team in an all Mac environment, systems, network, and A/V troubleshooting. Previously, I was a Senior Field Support Engineer at Oracle. I supported the company with Mac & PC troubleshooting and technical support on the Global IT team. There, I project managed the buildout and opening of a new tech bar on campus to support the Brand design team. I built my foundation in IT support at Apple Inc. as a Mac Genius, a position I held for five and a half years. I became an expert in troubleshooting and repairing all things macOS/iOS, including hardware repair.Through Apple, I was able to join the Beats 1 Radio team for a period. There I put my schooling to use and was a proficient Assistant Producer for the New York team. In conjunction with my current role, I currently freelance production and content creation for Radio/podcast formatting.I got my undergrad at SFSU, where I studied Broadcast and Electronic Communication Arts. I produced and created content for my own Radio programming and served as the station's Music Manager. I learned the power and importance of diversity, collaboration, and efficiency. In everything I do, I try my best to incorporate those things to make for the best outcome.Please note; sales solicitation messages sent here are not entertained.
Kayla Broughton's current company
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Kayla Broughton work experience
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It Manager, North America
Current
It Helpdesk Engineering Lead
It Support Engineer
Senior Field Support Engineer
-Provide IT Field Services Support in a fast paced dynamic environment with a strong emphasis on Apple product support. -Strong advocate for end-user satisfaction requiring strong, consistent, high-quality interpersonal relationship and technical skills. -Install and configure all required applications; research and troubleshoot problems relating to these applications; upgrade all software applications as needed-Provide training to clients in the use of system and applications, referring them to knowledge base and online resources for more in depth answers.-Create and update knowledge base articles
Genius
-Provide hands-on technical support to customers in need, including diagnosing hardware and software issues on the spot, and explaining complex technical situations thoroughly to meet the understanding of customers. -Perform hardware repairs on customer devices.-Facilitate the foundation training of newly hired service specialists, in-store training for geniuses, and on-going training as needed, when new hardware and software becomes available.-Serve as a mentor for all members of the technician team, participate in repair extension and quality programs released by Apple, and ensure the readiness of the Apple team to provide a seamless customer experience.
Assistant Producer | Beats 1 Radio
-Produced, edited and prepared content for on-air radio programing-Gathered and prepared information for artists' live interviews-Edited artist interviews for on-demand listening-Assisted music director with playlist notes and structure-Coordinated content with fellow producers in Los Angeles and London locations-Input metadata for user interface consistency-Trained new team members on workflow and station guidelines
Radio Dj On Easy On The Lights, Please
-Primary Host, Director, and Engineer of SFSU Popular Radio Show: "Easy on the Lights, Please"Duties Included:-Compiling the playlist-Interviewing guests-Writing and researching content tailored to show's primary demographic
Music Department Manager
-Responsible for all music content played on KSFS College Radio-Ensured that content aired was FCC compliant and within copyrights guidelines-Organized all hours of air time not taken by individual radio shows-Ensured the library of music content was made available to the disc jockeys at all times-Engineered, produced, and hosted “Easy On The Lights” personal radio show
Student Assistant
-Provided assistance and information to students-Processed student requests-Utilized software system to perform grade checks, accounts holds, and run student reports-Answered multi-lined phones and transferred calls to the appropriate staff members-Performed general clerical duties such as photocopying, faxing, mailing, and filing
Kayla Broughton education
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San Francisco State University
Frequently asked questions about Kayla Broughton
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What company does Kayla Broughton work for?
Kayla Broughton works for Anthropic.
What is Kayla Broughton's role at Anthropic?
Kayla Broughton is listed as IT Engineer at Anthropic.
Where is Kayla Broughton based?
Kayla Broughton is based in San Francisco, California, United States while working with Anthropic.
What companies has Kayla Broughton worked for?
Kayla Broughton has worked for Anthropic, Grammarly, Oracle, Apple, and Ksfs Radio.
How can I contact Kayla Broughton?
You can use AeroLeads to view verified contact signals for Kayla Broughton at Anthropic, including work email, phone, and LinkedIn data when available.
What schools did Kayla Broughton attend?
Kayla Broughton holds Bachelor Of Arts, Broadcast And Electronic Communication Arts from San Francisco State University.
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