Kayla Baldoz Email & Phone Number

Buena Park, California, United States

• Clean, restock, and organize displayed K-POP albums/merchandise on the sales floor• Stay up to date with K-POP releases and social media trends within the K-POP industry• Create and post social media content for social media channels (Instagram and TikTok)• Greet and assist customers as they enter the store• Cash handling and bagging of purchased merchandise• Provide product descriptions and propose add-on sales/recommendations to customers• Assist in executing K-POP events such as Random Play Dances and Photocard Trading Events

Yorba Linda, California, United States

• Greet customers and oversee the front counter POS (register) terminal• Answer telephone calls and utilize the PA system to direct other sales associates• Cash handling and bagging of purchased merchandise• Clean and organize displayed clothing/merchandise on the sales floor• Provide product descriptions and propose add-on sales to customers

Fullerton, California, United States

• Developed content strategies tailored to AAPI-owned skincare brands and businesses• Collaborated with team members on content creation projects for clients• Managed a comprehensive content calendar to schedule filming and posting activities• Created reels for social media channels (Instagram and TikTok)• Provided creative visual insights to graphic designs

Buena Park, California, United States

• Assisted in creating social media content and marketing content • Edited, filmed, and created reels/graphic designs for social media channels (Instagram, TikTok, YouTube)• Provided innovative marketing strategies that help promote and align with the company's goals• Stayed up to date with technological and social media trends within the K-POP industry

• Sold various items and custom merchandise through multiple apps: Instagram, Twitter, Depop, and Etsy• Achieved 5-star customer service from numerous customers by demonstrating quick and effective communication and making sure to satisfy the customer's wants and needs• Utilized multiple social media platforms for content creation purposes (Instagram, TikTok, YouTube, Twitter)• Individually created and managed various accounts based on my personal interests (Posted images/graphic designs, video edits/reels, and textposts)

Bachelor Of Arts - Ba, Marketing

Activities and Societies: American Marketing Association (AMA), Pilipinx-American Student Association (PASA)Relevant Coursework: Business.

Associate In Science For Transfer, Business Administration

Activities and Societies: Intercultural Students Club (ISC)Relevant Coursework: Legal Environment of Business

High School Diploma

Activities and Societies: California Scholarship Federation, Vocal Jazz Ensemble, Concert Choir, Dance, Key Club, UNICEF Club