• Co-lead the Project Management team’s training and development process, providing mentorship, resolving project issues, and onboarding new team members.• Manage high-profile client projects, ensuring consistent, high-quality delivery and maintaining long-term client relationships.• Collaborate with leadership to document and update project processes and implement process improvements for efficiency.• Lead cross-functional training sessions on PM systems, ensuring alignment on best practices and tool usage.• Drive quality assurance across projects, managing resources and collaborating with multiple teams.• Spearhead process-driven improvements across multiple project touchpoints to enhance client satisfaction and internal workflow efficiency.

• Creatively share the stories of humanitarian organizations, families, companies, and individuals through photography and videography• Successfully cultivate an increasing online presence across multiple platforms, including Facebook, Instagram, Personal Website, and Blogging• Continued business growth through marketing and engaging with clients through strong customer relationships

• Led multi-platform fundraising campaigns from concept to completion, driving measurable growth through strategic design, compelling copy, and data-driven impact analysis.• Managed donor communications across multiple global teams, crafting brand-consistent copy and design, achieving an average email open rate of 22%.• Directed daily social media strategy, including content calendar creation, brand-aligned design, and engagement management, leading to sustained audience growth and increased donor engagement.• Optimized donor, digital asset, and subscriber data through CRM systems, ensuring efficient and targeted communication strategies.

• Strategized, designed, and executed all donor communications, including a monthly blog, bi-weekly emails, quarterly reports, newsletters, and social media posts across multiple platforms.• Fostered strong donor relationships through personalized outreach and strategic touchpoints, resulting in increased donor retention.• Led the successful rebranding of the organization’s website and social media strategy, boosting brand recognition and engagement.• Managed and executed multiple giving campaigns, delivering consistent year-over-year growth.• Oversaw donor data management, digital assets, and communication subscribers through CRM systems, optimizing targeted outreach and engagement strategies.

• Oversee the successful movement of products from the point of purchase through delivery including product receiving, quality assurance, product customization, and shipment• Successfully implement the ABLE mission through the management of staff ranging across multiple demographic and socioeconomic levels• Employee training across multiple business areas including store operations, event management, and quality assurance• Customer service and communication across multiple levels of business

Greet and assist customersAssist project manager in daily tasksAnswering and directing phone callsMaintaining confidential filesConverting quotes into ordersMaintaining schedules and meetingsRun daily electronic reports logging sales orders

Greet and assist customersGeneral office managementAnswer and direct incoming phone callsMaintaining multiple project managers' schedulesScheduling travel (domestic and international)Processing incoming/outgoing mailAssisting President of SalesSelling brand to customersOrdering office supplies weekly

Photograph local events on and off Louisiana Tech CampusPhotograph for Tech Talk (Newspaper) and Lagniappe (Yearbook)Post-processing of RAW imagesSchedule photoshoots