Kayla Stec Email & Phone Number

Norwood, Massachusetts, United States

Proficiently managed and updated Salesforce CRM to ensure accurate and up-to-date customer information, leading to improved sales team efficiency and customer satisfaction.Orchestrated successful email marketing campaigns, meticulously tracking performance metrics and optimizing content.Effectively managed and curated content for social media platforms.Oversaw the planning and execution of sales announcements, coordinating with cross-functional teams to ensure seamless communication.Utilized data-driven insights to review analytics and develop actionable strategies to create marketing calendars and unique plans for each department depending on the department's goals.Spearheaded the planning and execution of successful marketing events, fostering brand awareness and customer engagement. Events included open houses and demos.

- Work closely with clients to ensure that all project requirements are met and that timelines are adhered to.- Coordinate with vendors and internal teams to ensure that all project components are completed on time and to specifications.- Utilize print production software to prepare files for printing and ensure optimal print quality.- Perform quality control checks on completed projects to ensure accuracy and customer satisfaction.- Maintain detailed project documentation, including project plans, schedules, and budget tracking.- Provide regular status updates to clients and internal stakeholders.

Massachusetts, United States

- Develop and produce bespoke websites and design packages for clients in different industries.- Worked closely with clients to establish their business objectives and develop tailored omnichannel marketing plans that aligned with their goals.- Leveraged marketing automation tools to create targeted, personalized messaging and optimize campaigns based on performance data.- Designed and developed compelling website content and assets, including landing pages, email campaigns, and downloadable resources, that aligned with clients' brand messaging and marketing objectives.- Managed project timelines and budgets to ensure on-time and on-budget delivery of all marketing initiatives.

Taunton, Massachusetts, United States

Foxborough (Foxboro), Massachusetts, United States

Massachusetts, United States

- Develop and execute email marketing campaigns that drive engagement, leads, and sales.- Utilize and create email automations to create targeted and personalized messaging that resonates with audiences.- Coordinate with all teams to ensure timely and technically accurate execution of all email campaigns.- Develop and manage social media content and advertising campaigns that support business objectives.- Conduct regular performance analysis and optimization of email and social media campaigns.- Manage inbound sales leads, including qualification and follow-up.- Schedule and coordinate and client jobs. - Stay up-to-date on industry trends and emerging technologies to ensure the company uses social media and marketing best practices.

* Monitor and manage transportation orders* Process client part requests via email, or telephone, while adhering to client business rules and SLAs* Live order management and execution* Cross team collaboration to resolve service issues or delays* Assist with international orders including flights, carrier delivered shipments, and ground shipping* Regularly coact with inventory databases, assist with updating and confirming material information* Analyze carrier reports and intervene where needed to ensure client SLAs are met.

•Assess and analyze both real world and simulated situations so as to support vehicle operations.•Respond quickly and appropriately to changing and potentially high-pressure scenarios.•Pay attention to minute visual details and audio prompts that pay impact self-driving car behavior.•Identify trends in software builds and escalate as needed to relevant teams.•Provide feedback to engineers in order to enhance the software of the autonomous vehicle fleet.• Maintain cutting-edge software and driverless vehicle compatibility through diligent monitoring of state of the art technology to keep driverless vehicles driving.• Ensure the safe operation of test vehicles on public roads.• Create training materials for incoming fleet operators.• Daily tasks include providing clear, accurate, and actionable feedback to the engineering teams on observed vehicle behavior by constantly assessing and analyzing data, and providing quick and accurate responses to dynamic scenarios. At the same time, actively contributing to the machine's AI learning to help improve the sophistication of the software.

Austin, Texas Area

• Logistics: Monitored breakfast deliveries in 10 cities spanning 4 time zones. Developed order-specific routes daily and monitored 35-50 lunch deliveries per day in 6 cities across 2 time zones. Oversaw on-time pickups and deliveries, proper handling during transportation, and venue-specific set-up for events. Every day required dynamic problem-solving skills to overcome route variables which demanded a fast-paced and creative approach to meet and exceed efficiency metrics. This included making quick decisions to reroute deliveries on the fly due to accidents, flat tires, restaurant errors and last minute delivery requests. • Driver Management: Managed roughly 50 drivers throughout 6 cities; Austin, Minneapolis, Atlanta, Philadelphia, Pittsburgh, and Columbus in all facets including scheduling, payroll, on-boarding, and real-time support. Scheduling included creating effective routes based off size and complexity of orders, traffic flow, and maximizing the amount of deliveries possible.• Large Orders: Supervised logistics for events for up to 300 people. Collaborated with account managers and vendor relations to ensure positive client experiences. Ensured client expectations were met regarding delivery completion time and set-up aesthetics. Over 6 months I helped increase large orders in Austin from 1 per day up to 4 per day.

• Administrative Support: Managed multiple complex attorney calendars, set up travel arrangements, kept case schedules current, managed deadlines, official case documents, and document production. Daily tasks include drafting official documentation and correspondence, and communicating with courts, opposing counsel and litigation support services.• Meeting Coordination: Plan meetings for multiple attendees for general conferences, depositions, and mediations. Preparation includes keeping case notebooks current with the latest court filings, gathering exhibits, booking rooms, scheduling court-reporting services for transcription and video recording, and catering.• Web Development: Reconfigure the current WordPress, updating the theme to follow best practices including responsive design for mobile optimization to help with SEO rankings, and performing general maintenance and updates on a regular basis.

• Marketing Intern: Audited site specializing in selling sensors with a variety of highly technical specifications and planned a new layout to make it easier for the customer to find the correct items. The site was remapped by collaborating with the engineers, marketers, and the web team to rethink the user experience. Daily tasks included creating sitemaps, content outlines and page mockups.

• Interned at a small PR firm, honing my skills by performing the following tasks: customizing Wordpress templates, maintaining domain names and hosting packages, creating backup schedules, configuring and recovering user accounts from MySQL databases, general site maintenance, UX/UI design and testing

• Maintained and updated sales databases by confirming data, parsing false information, and detailed record keeping of current clients.