Supporting clients with Salesforce system implementations and enhancements, as well as augmented grants management staffing solutions and business process design.

Clicked is a virtual work experience program that enables learners to access hands-on Salesforce learning experiences to build skills alongside corporate training partners and employers.

- Managed the processing of the Foundation's grants and ensure grantmaking is in compliance with IRS regulations and internal policies- Provided Salesforce administration support including system maintenance and configuration, creation of reports and dashboards, data entry, and grants processing- Managed the Foundation’s foundationConnect grantee portal, grant application cycles, and external portal users- Analyzed Salesforce database to develop solutions for improved user experiences and streamlined processes- Audited system data to uncover data integrity issues and opportunities for process improvements- Partnered with Program Managers to deliver effective training modules and user guides- Provided technical and grantmaking support for grantees

- Managed the processing of the Foundation's grants and ensure grantmaking is in compliance with IRS regulations and internal policies- Regularly provided technical training for staff- Managed the creation of systems and process training documentation- Created and implemented new automations within our Salesforce instance by utilizing Conga, Apsona, and FormAssembly applications- Managed technical and systems projects including: Box implementation and transition from SpringCM, Slack and Asana implementations and integrations with Salesforce, and grantee portal updates and improvements

- Managed the Foundation's grantmaking workflow; developed and implemented process automations to improve grantmaking efficiency and effectiveness- Administered the Foundation’s Salesforce instance: ensuring accurate and up-to-date grants data and performing internal system upgrades and audits- Managed special projects, including but not limited to: Salesforce Lightning transition, grantee portal implementation, and Quip, MailChimp, and SharePoint integrations- Created and analyzed reports and dashboards to verify and provide information for internal and external use- Managed quarterly Foundation newsletter planning, creation, and launch via Salesforce campaigns and MailChimp- Tracked all grant awards and provided regular engagement with grantees throughout the entire grant life cycle- Developed training materials and documentation for Salesforce, Quip, and other business processes

- Managed marketing, communications and public relations projects across multiple departments- Coordinated public relations and social media efforts for Culinary Concierge program- Produced decks, presentations, marketing materials and copy for special projects- Managed customer service outreach, departmental calendars and the planning of events and programs

- Developed and implemented weekly programming for local youth in collaboration with the Center City District- Planned and implemented the annual Broad Street Run event and coordinated Waste Watchers volunteers- Coordinated and executed community recreation programming on a weekly basis- Designed and produced marketing materials for internal staff and partners who provide programming - Assisted with researching for and writing of grants regularly

- Managed sports information for five assigned sports- Coordinated interviews with coaches, athletes and local news outlets on a weekly basis- Wrote press releases on a daily basis and uploaded them to the department’s website- Produced various marketing and design materials such as seasonal media guides, graphics and videos through Adobe Photoshop, InDesign and Final Cut Pro- Updated department website daily to ensure statistics were up to date and accurate through StatCrew

- Coached during practices and games- Provided head coach with administrative support- Coordinated daily practice and game schedules- Developed and directed youth clinics, responsibilities included facilities planning, creating lesson plans and supervising equipment usage

- Observed and evaluated multiple youth sport camps weekly - Managed regional equipment operations with updated inventory records while also coordinating equipment check-in and out with camp directors on a weekly basis- Developed a recruitment database of educators, coaches and career counselors throughout the East Bay- Developed a course proposal form along with flyers highlighting the proposed camp ideas