Manage approximately 53 properties remotely.Input all maintenance requests into Appfolio. Assign work orders to vendors. Close out work orders once the job has been completed.Conduct property inspections once a month to ensure there are no outside maintenance issues, trash on property, unmarked vehicles. Check properties fire extinguishers, tow signs, management signage On call for after hours emergencies Receive all income tenant calls via voicemail answering system which forwards to my email. Return and assist all tenants calls/concerns. Forward any leasing inquiries to the leasing team. Submit seismic retrofitting reimbursement applications for the property owners Assist with unit turnover Work from home/ occasionally driving to properties. Self-managing to maintain an efficient work flow

Daily and accurate rent roll documentation and office operationsPost rent and vendor checks, process accounts, complete bank deposits, maintain petty cash, make mortgage loan payments, request capital calls from partners Inspect shopping center and other buildings weekly Generate reports based on bi-weekly inspectionsManage maintenance, janitorial, landscaping and operations in assigned portfolioEnsure cleanliness, upkeep and security at propertiesAddress issues related to emergencies, security etcDocument all emergenciesManage property leasesEnforce terms and conditions of all leasesEnforce rules and regulationsObtain proposals or bids for repair and maintenance work and acquire written approvalDraft and manage vendor service contracts, e.g roof, termite, remediation, maintenanceManage alterations, remodeling or improvements at propertiesOversee rent collections, including associated feesCollect outstanding balancesPurchased and built Appfolio database for the company Oversee annual inspectionsAssist with billing and collectionsAdd receipts, invoices and related paperwork into appfolio databaseRespond to tenant inquiriesPrepare tenant leases paperwork and rent increasesPay all invoices Work with legal personnel Maintain correspondencePrepare lease renewal schedules, amendments, & service contractsMaintain tenant relationsSpecial projects as assignedMake utility payments for multiple different accounts

Input and schedule maintenance requests through Appfolio. Follow up with vendors on the status of service requests, and communicate daily with tenants. Meet with appraisers at various locations. Meet with city, county, and section 8 inspectors at properties. Post notices to enter and 3 day notices to properties. Perform initial walk throughs of new properties to be managed by the company which involves creating a list of any issues in the units, taking tenant contact info, and making copies of all keys. Wrote all of the checks for the vendors, which involves checking various bank accounts of the property owners. Made utility payments Had to be available 24/7 and often work after hours & on weekends Altman Apartments Onsite Resident Manager/Leasing Coordinator (2018-2019)On-site property manager for a 16 unit studio apartment building in Koreatown. Duties include collecting rent by the 3rd of each month. Proactively reaching out to tenants to collect the rent. Coordinate monthly Pest Control treatments and assure tenants prepare correctly for the treatment and are served 24 hour notice. Report maintenance requests through Appfolio. Maintain good rapport within the community. Posted notices Maintain communication with the Maintenance Manager and Office Manager daily through email.

On-site property manager for a 16 unit studio apartment building in Koreatown. Duties include collecting rent by the 3rd of each month. Proactively reaching out to tenants to collect the rent. Coordinate monthly Pest Control treatments and assure tenants prepare correctly for the treatment and are served 24 hour notice. Report maintenance requests through Appfolio. Maintain good rapport within the community. Posted notices Maintain communication with the Maintenance Manager and Office Manager daily through email. Front desk & Reservations Management ALTMAN APARTMENTS- for two economy class lodging facilities in Central Los Angeles. Duties are but not limited to; Check in guests, report missing or damaged items, manage Cloudbeds reservations & calendar, interface with Expedia, Booking.com, and other OTAs, supervise housekeeping service, enforce community rules, and maintain good rapport with all community members. All leasing leads were sent to one email which I supervised.