Kayla Hidalgo Email and Phone Number

Supporting the Principal Managing Broker in organizing and coordinating the operationsof the Vancouver West branch office, in accordance with the laws of the State of Washington, Department of Licensing – Real Estate Divisions, and company policies and procedures. Responsibilities encompass staff management, agent support, facilities management, maintaining office records and communications between the branch and corporate offices to ensure organizational effectiveness and efficiency.

Perform front and back office duties ranging from rooming the patient and taking vitals to preparing the patient for their consultation, navigate through the EMR (EPIC with previous use of Centricity), perform venipuncture and other lab tests as needed, monitor patients during infusions, schedule office visits, verify insurance benefits/authorizations and create surgery estimates, work directly with Legacy to schedule surgeries, create and template the providers' schedules for clinic and surgery along with managing the on-call schedule for our providers at Legacy Salmon Creek Hospital.

Answer incoming calls, schedule appointments and prepare invoices; organize and provide documents, reports and information to external clients in a well-organized manner; create and maintain active files; conduct interviews for new employees; plan and manage meetings; maintain inventory of supplies and equipment; process client orders, invoices and payments; perform all bookkeeping activities; process payroll; file and process all returns with the Department of Revenue; create and maintain database records; liaise with businesses and other vendors for events; manage calendars, plan and organize meetings and events; track and process annual fixed asset inventory; prepare the business' annual Balance Sheet and Profit & Loss Statement.

Greeted all incoming guests, conducted tours of the salon answering questions and essentially promoting long-term package sales, responsible for cleanliness of the entire salon, helped customers engage in safe tanning and skin treatments, answered phones/scheduled appointments, opened/closed the salon while balancing the cash drawer and taking on administrative tasks.

Loaded and set up equipment to conduct a stage-like show for children. Communicated with vendors to make sure the events ran smoothly and acted as Manager-On-Duty as needed.

Greeted members; processed deposits, withdrawals, transfers and loan payments received over the counter, by phone, through the mail and by night drop; cross-sold credit union services; made follow up and services calls to members on a regular basis.