Kayla Mcbride

Kayla Mcbride Email and Phone Number

CRM Specialist | Salesforce | Data-Driven Problem Solver | Enhancing Customer Relationships through Technology and Insights. @ Pantheon Data
Kayla Mcbride's Location
Greater Hartford, United States, United States
Kayla Mcbride's Contact Details

Kayla Mcbride personal email

n/a

Kayla Mcbride phone numbers

About Kayla Mcbride

Highly motivated Salesforce Certified Administrator with a strong background in the Technology & Life Sciences Industry. Possessing a solid foundation in data analysis, data management and reporting, I am eager to leverage my previous experience as an accounting analyst excel as a Salesforce professional. With 2 years of experience in the Salesforce ecosystem, I am committed to continuous learning to help enhance customer experiences and drive business growth through innovative Salesforce solutions.

Kayla Mcbride's Current Company Details
Pantheon Data

Pantheon Data

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CRM Specialist | Salesforce | Data-Driven Problem Solver | Enhancing Customer Relationships through Technology and Insights.
Kayla Mcbride Work Experience Details
  • Pantheon Data
    Salesforce Business Analyst
    Pantheon Data Nov 2024 - Present
    Leesburg, Va, Us
  • Rws Life Sciences
    Accounting Analyst
    Rws Life Sciences Aug 2018 - Nov 2024
    • Collaborate with cross-functional teams to implement streamlined accounting processes to improve client billing, and ensure accurate deliverables. • Prepare financial reporting including financial projections, client spend analysis, and KPI performance for internal and external stakeholders. Ensure reporting is accurate and in compliance with accounting standards. • Conduct data cleansing and validation activities to ensure accuracy of customer account information stored in various business systems, decreasing errors and inconsistencies by 25%.• Onboarded over 1,000 users to Kyckglobal payment system. Serve as subject matter expert to assist users with activation and setup.• Assist with onboarding process for new contractors and vendors ensuring a smooth transition from contract signing to implementation. • Provide training and support to employees on new client processes.• Resolve over 50 vendor related inquiries and areas of concern on a day-to-day basis
  • The Deveau Group
    Salesforce Administrator
    The Deveau Group Feb 2023 - Apr 2024
    Greenville, Sc, Us
    • Configure Salesforce to client specifications and best practices, saving the client time and increasing data visibility.• Collaborate with stakeholders to gather and document business requirements to translate business needs into Salesforce solutions. • Build reports and dashboards to track program performance, volunteer engagement, and donor impact.• Implement Salesforce Case Management and Program Management Module, conduct training sessions and create technical documentation for new implementation. • Develop flows and process automation to improve existing business processes and reduce manual tasks.• Prepare user stories and use cases for user acceptance testing (UAT) to ensure the quality of newly implemented solutions.
  • Konica Minolta Business Solutions U.S.A., Inc.
    Billing And Collections Specialist /Leasing Administration
    Konica Minolta Business Solutions U.S.A., Inc. Sep 2014 - Aug 2018
    Ramsey, Nj, Us
    • Coordinated with customers and third-party logistics providers to schedule returns of all leased equipment for assigned branches in a timely manner.• Supported sales reps serving major, commercial, and government accounts in sales and returns of leased equipment.• Acted as a liaison between client and third-party leasing companies to resolve outstanding balances.• Reported on outstanding assets pending return, report to leasing companies on unpaid transactions.• Processed return merchandise authorization (RMA) requests for lease assets and managed logistics issues with warehouse managers. • Research and resolve billing discrepancies and errors

Kayla Mcbride Skills

Photoshop Audacity Final Cut Pro Microsoft Office Wordpress Mintel Lexis Nexis Performing Arts Tumblr Social Media Video Camera Canon Cameras Editing Non Linear Editing News Writing Sap Businessobjects Account Reconciliation

Kayla Mcbride Education Details

  • Supermums
    Supermums
    Salesforce Administrator Professional Development Program
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Salesforce Administration
  • Temple University, School Of Media & Communication
    Temple University, School Of Media & Communication
    Media Studies & Production

Frequently Asked Questions about Kayla Mcbride

What company does Kayla Mcbride work for?

Kayla Mcbride works for Pantheon Data

What is Kayla Mcbride's role at the current company?

Kayla Mcbride's current role is CRM Specialist | Salesforce | Data-Driven Problem Solver | Enhancing Customer Relationships through Technology and Insights..

What is Kayla Mcbride's email address?

Kayla Mcbride's email address is ka****@****ple.edu

What is Kayla Mcbride's direct phone number?

Kayla Mcbride's direct phone number is +121585*****

What schools did Kayla Mcbride attend?

Kayla Mcbride attended Supermums, Trailhead By Salesforce, Temple University, School Of Media & Communication.

What skills is Kayla Mcbride known for?

Kayla Mcbride has skills like Photoshop, Audacity, Final Cut Pro, Microsoft Office, Wordpress, Mintel, Lexis Nexis, Performing Arts, Tumblr, Social Media, Video Camera, Canon Cameras.

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