Support both salary and hourly workforces, while creating relevant and meaningful employee programs, reviews. A natural coach and mentor who relates well with others, listens effectively and can build rapport with a diverse workforce; all in the spirit of helping employees at all levels achieve goals in a developmental way. Project management; design and implement people strategy that drives business results. Provide strong communication for both strategic foresight and feedback. Full understanding of employment law, compensation, benefits, organizational development, employee relations, and training. Adherence of fast-passed environment, adapt and reprioritize as needed. Constantly working with a sense of urgency. Set challenging goals and then develop plans to deliver and achieve them.Positive attitude, responsible approach and a self-starter that’s not afraid to dive in head first.

Implement and maintain proper in-store marketing, social media, email campaign and messaging. Communication lead on all important messages and news for employees and community. Curated annual in-house events calendar and created individual SOPs. Dining Room scheduling and oversight of master schedule and manager schedule. Invoice allocation, coding, inventory and submission to accounting team. Oversight of daily financial reconciliation and cash deposits. Organized and lead weekly leadership meetings with my management team, Executive Chef and Director of Operations. Adherence to health and safety regulations; enforcement of safe in-store practices. Leading by Example: lead service with an "In-the-business or On-the-business" approach and hospitality. Held team accountable to service standards and maintain accurate documentation of training/coaching conversations. Adhered to the philosophy of "praising in public and reprimanding in private"Purchasing/Retail: Oversight of purchasing for F&B and operating supplies. Maintain cost and inventory control. Hiring/Training: Oversight/implementation of proper interview process for all employees. Hospitality and product knowledge training for all employees. Created standards and procedures to ensure systems were put in place for the success of the management team. Dissemination and processing of proper paperwork (I-9’s, W4, health insurance enrollment, company policies, benefits, etc.)Guest Engagement: Engage as many guests as possible. Network within the clientele to build regulars to build lasting relationship within the community. Assure highest level of customer service, including fielding/handling guest needs, concerns and questions as required. Store maintenance including fix-its, cleanliness, IT issues, etc.Budget: Ongoing evaluation and management of store costs including labor, COGS, etc.Contributes to team effort by going above and beyond duties described here.

Activities Coordinator (BFKS) and Executive Assistant to CEO

I worked in the 2000 Presidential campaign for Gore in the greater Stockton area. Everything from voter registration, promoting "Shut up and Vote" campaign, fielded Voter calls and questions, etc.