Kayla Kipling Email & Phone Number

Laguna Beach, California

My responsibilities in this role include:• Uploading products to our shops site via POS (Lightspeed platform) to Shopify (our web platform)--updating prices of products online (i.e. sale, price reduction, promotion, etc.), visually organizing products to link variants to appropriate image/size/color, and writing product descriptions when applicable. Removing sold out products as soon as possible as to keep site clean and simple.• Photographing products when necessary, and editing/retouching photos via Adobe Photoshop for the site's products• Creating/designing email/social media marketing graphic campaigns with Adobe Photoshop/Illustrator, then sending to MailChimp, that coordinate with site-wide and in-store promotions (for example: sales, discounts, coupon codes, special events, etc.)• Through MailChimp, creating "New Arrivals" email newsletter blasts when new products are uploaded to site to alert customers• Send out "follow-up" or "abandoned cart" emails to encourage customers to complete transaction• Creating graphic headers/imagery for site via Adobe Photoshop, that sync with web optimization• Responsible for ALL aspects of shipping (domestic & international), from processing e-commerce orders, packing them to meet/exceed brand expectations, creating labels via SHIPSTATION, and personally delivering packages to USPS/UPS/FedEx to ensure quality control of items.• Responsible for all returns, ensuring product is entered back into inventory, and customer receives refund in PUNCTUAL time frame• Required to answer all customer questions that may come in via Contact Form on site (pride myself in EXCELLENT customer service!)• Proficient experience in blogging• Casually familiar with SEO tagging (want to expand my knowledge in this area!)

Laguna Beach, California, United States

Orange County, California Area

• Shopify site-builder for www.tiffanyscottextensions.com• Graphic designer for all site graphics, product packaging, mailing products, and more!• Digital content creator for social media (instagram - @tiffanyscottextensions)

Irvine, California

Responsible for creating social media graphics formatted for Instagram stories (i.e. converting email designs into story format with multiple frames) for 3 Boot Barn Inc. social accounts - @boot_barn_official @bootbarnwork @wonderweststyle

Laguna Beach, California

• Lead Sales Associate / Key Holder - responsible for making sales and up-selling to customers, styling flat lays or other imagery for social media, and responsible for store cleanliness and maintenance

Laguna Beach, California

As STORE MANAGER at The Shop, duties I was responsible for include (but not limited to):• Responsible for EVENT PLANNING--on a monthly basis, I was in charge of reaching out to various companies/vendors to organize a special event (i.e. trunk show, class, sale, etc.) Event planning for The Shop involves (but not limited to), reaching out to vendors, coordinating refreshments (food/drink service), entertainment (live music), customer involvement (class, giveaways, prizes, etc.), and store decor/design.A few events I have SOLELY been in charge of planning were: - Summer Happy Hour with D'BLANC EYEWEAR - Cleobella X The Shop: Summer + Fall Collection trunk show - "September Essentials" - trunk shown with CHASER and BRIXTON + DIY skincare workshop - "October Hues & Denim Blues" - trunk show with LEVIS + KNOT SISTERS***designed graphic ads for all events, available upon request.• Responsible for posting various imagery on various social media outlets (primarily Instagram) to encourage product sales, or customer interest.• Kept track of quantity of office/store/shipping supplies, and went on supplies runs (or Amazon orders) to search for the best price for supplies to cut down on costs. Filed receipts to tracking spending; I have a personal business credit card for the store.• Responsible for re-ordering select merchandise directly to vendors, when needed.• Solely in charge of handling product damages and slow-selling product, to send back to vendors for RA's (responsible for initial vendor outreach, removal from inventory, physical mailing of returned product, making sure we DID receive either our refund, credit applied towards a future order, or a SWAP for another style)• Responsible for creating the employee schedule based on employee availability/time-off requests, etc.• Responsible for the hiring process of new employees-reviewing resumes, interviewing potential candidates, training new employees

San Clemente, California

At LoveSurf, I was responsible for bringing the online brand/store, to a brick and mortar location. I was solely responsible for the design of the store, visual merchandising, ordering and shopping for supplies/products appropriate for the theme that would communicate the brand's aesthetic through the store's atmosphere. Besides just designing the storefront, I also was involved in many graphic design projects used for the store, and well as some minor installation (installed flooring, hung various fixtures, etc.)*Before and after photos available.

Kailua Kona, Hawaii

My duties include(d), but are not limited to:• Merchandise Buyer - requesting line sheets, researching new brands / opening new accounts with vendors, filing records, drafting/submitting orders by appropriate deadlines/delivery dates, submitting RA's, scanning invoices to be paid by owner, calculation shipping costs, keeping track of all consignment accounts & paying them monthly, etc.• Office Administrator - inputting all orders into inventory (specializing in Quickbooks POS), printing tags, purchasing store supplies, keeping track of all expenses (Excel documents), only person to hold keys to cash/checks in store, weekly bank deposits, double-check monthly credit card merchant statements - responsible for all financial dealings, manual inventory counting, issue employee payroll• Store Manager - ran sales/transactions (Quickbooks POS), double-checking all daily sales reports for errors to determine daily sales numbers, calculate bi-weekly employee incentives to motivate employees, create employee schedules, post hire ads/interview applicants/train new staff (multiple times!), delegating tasks to employees and following up on status of task, etc.• Marketing - design weekly newsletters (from scratch! I specialize in graphic design as well), design business cards, adequate social media experience featuring cross promotion between brands and different businesses to increase online traffic, coming up with different sales promotion ideas/"sales", VIP "parties", to stir traffic and sales, etc.• Visual Merchandising - style mannequins, create window/store displays based on trends/seasonal inspiration/new products, constantly re-merchandise store/create new color stories on the sales floor to make the customer feel like there is always something "new" to look at• Online Sales - responsible for posting products to online sister site--Sutra Lifestyles, & monitoring sales online, shipping, maintaining inventory numbers, etc.

Kailua Kona, Hawaii

Daily duties included:• Ran sales/transactions (Retail Pro)• Standard cleaning/store maintenance• Met daily sales goals issued by corporate & resort• Product - floor recovery, back stock organization, steaming, etc.• Styled mannequins (men & women)

Greater Los Angeles Area

Typical duties included:• Assistant - being the "right-hand man" to owner/publicist, running all errands needed for events, etc.• Submitting clients to events ("Media Placement") - writing press releases & compiling press kits• Attending various events - escorting client(s) down red carpet, assist in photography on step & repeat, retrieve all business cards from participating media coverage, to use photos for social media follow-up after event, as well as pass out business cards to promote company• Social Media - search web for photos of client at various events with celebrities/well-known individuals to boost traffic to client, post photos of client and event descriptions on web

Huntington Beach, California

Anaheim, California

Daily duties included:• Ran sales/transactions• Standard cleaning/store maintenance• Met daily sales goals issued by corporate & Disney• Product - floor recovery, steaming, etc.• Visual Merchandising - styled mannequins, created window displays, etc.• Social Media - created weekly outfit idea layouts for Facebook

Associate Of Arts, Visual Communications

Activities and Societies: FIDM Visual Presentation Special Projects (invitation-only), Honor Roll, Student Activities Committee

High School Diploma, Top 10% Of Class (Honors)

Activities and Societies: Student Activities Committee