Kayla Kisling Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Phoenix, Arizona, United States

* Work with Onboarding team to ensure customers are trained on how to use products and understand how to maximize their footprint on Leafly* Continue to advise customers on best practices and conduct ad hoc training as needed throughout customer lifecycle* Conduct account reviews to communicate ROI and measure progress to goals* Conduct meetings with renewal customers; assess customer sentiment and collaborate with AM counterpart to help secure renewal* Conduct ad hoc… Show more * Work with Onboarding team to ensure customers are trained on how to use products and understand how to maximize their footprint on Leafly* Continue to advise customers on best practices and conduct ad hoc training as needed throughout customer lifecycle* Conduct account reviews to communicate ROI and measure progress to goals* Conduct meetings with renewal customers; assess customer sentiment and collaborate with AM counterpart to help secure renewal* Conduct ad hoc intervention calls and meetings with at-risk customers* Create and execute communications and objection handling to prevent customers from canceling* Identify upsell expansion opportunities for AM counterpart* Advocate customer needs cross-departmentally and program-manage customer concerns* Manage set territory, including product landscape and market dynamics Show less

Phoenix, Arizona, United States

* Develop and maintain forecasting models for marketing collateral for all U.S. card products* Lead and process material order plans, manufacturing forecasts, and assist in assessing issuance capacity at various vendors* Identify and implement solutions designed to standardize transactional and operational processes * Problem solve for inventory shortages, damaged inventory, and lost inventory* Act as Global Project Management Office for high profile card launch, consolidate the… Show more * Develop and maintain forecasting models for marketing collateral for all U.S. card products* Lead and process material order plans, manufacturing forecasts, and assist in assessing issuance capacity at various vendors* Identify and implement solutions designed to standardize transactional and operational processes * Problem solve for inventory shortages, damaged inventory, and lost inventory* Act as Global Project Management Office for high profile card launch, consolidate the information from all markets, capabilities, and vendors Show less

Phoenix, Arizona Area

Scottsdale, Arizona

* Processed new deals and modified current programs, while providing day to day support for 200 enterprise brands with more than 10,000 total advertising listings* Vetted and set advertising programs for future and current enterprise clients* Reviewed advertising contracts of services for completeness, accuracy, and updates per our legal standards and guidelines prior to sending for renewal* Collaborated with Enterprise Account Executives, Enterprise Client Partners, and Enterprise… Show more * Processed new deals and modified current programs, while providing day to day support for 200 enterprise brands with more than 10,000 total advertising listings* Vetted and set advertising programs for future and current enterprise clients* Reviewed advertising contracts of services for completeness, accuracy, and updates per our legal standards and guidelines prior to sending for renewal* Collaborated with Enterprise Account Executives, Enterprise Client Partners, and Enterprise Sales Directors to analyze campaign performance and present campaign data* Verified content accuracy for 1,000+ listings on Yelp monthly and serve as a liaison between departments and clients to refine current operational practices Show less

Scottsdale, Arizona, United States

Scottsdale, Arizona

* Managed a team of 12 Account Managers for our small business department for 1 year* Managed a team of 8 Account Managers for our highest spend clients in our small business department for 1 year

Scottsdale, Arizona

Phoenix, Arizona

* Prepared purchase order requests and daily deposits for the bank, as well as, coded invoices for accounting* Staffed, trained, and managed employees for three departments, including, Membership Representatives, Lifeguards, and our Child Care Center* Prepared and presented reports to Executive Leadership discussing projected revenue and expenses* Managed social media accounts and held membership appreciation events* Mediated partnerships between local schools and organizations… Show more * Prepared purchase order requests and daily deposits for the bank, as well as, coded invoices for accounting* Staffed, trained, and managed employees for three departments, including, Membership Representatives, Lifeguards, and our Child Care Center* Prepared and presented reports to Executive Leadership discussing projected revenue and expenses* Managed social media accounts and held membership appreciation events* Mediated partnerships between local schools and organizations for volunteer opportunities and discounted memberships Show less

Phoenix, Arizona

Phoenix, Arizona

Phoenix, Arizona

Scottsdale, Arizona

Phoenix, Arizona, United States