Kayla Seplovich Email and Phone Number
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As a solutions architect, I enjoy using my thorough communication skills, my strong passion for continuous learning, and my unrelenting drive to help others. I have a vast proficiency in problem solving and a curious mind to help guide and motivate me.
Dynatrace
View- Website:
- dynatrace.com
- Employees:
- 5617
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Lead Solutions Engineer - Dem Strike TeamDynatraceDenver, Co, Us
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Senior Sales EngineerFullstory Aug 2023 - PresentAtlanta, Georgia, Us -
Solutions ArchitectQuantum Metric Jul 2021 - Jun 2023Colorado Springs, Co, Us- Built, maintained and evangelized standards for platform configuration using HTML, CSS and Javascript- Helped develop and create demo strategies for Solution Engineering team using a demo framework- Collaborated closely with customers to understand their technical requirements and provided solutions to ensure successful onboarding and adoption of products- Created a request for proposal (RFP) process that allowed for effective comparison of potential suppliers- Acted as a technical advisor and subject matter expert, guiding customers on best practices, product functionalities, and integration strategies- Resolved complex technical issues by troubleshooting, investigating root causes, and working closely with cross-functional teams, including product and engineering, to deliver timely and effective solutions- Monitored customer accounts, proactively identified opportunities for improvement, and implemented optimization strategies to maximize customer satisfaction and retention -
Software Developer Project LeadRadial Development Group Dec 2019 - Jul 2021- Conducted code reviews and mentored junior developers to improve code quality and ensure adherence to best practices- Led a team of developers to successfully complete a major software project on time and within budget- Developed a long-term product roadmap that balanced customer needs, business objectives, and technical capabilities -
Software DeveloperRadial Development Group Oct 2019 - Dec 2019Continue to expand and solidify my knowledge with projects in ReactJS, Javascript, HTML, CSS, as well as pick up new languages, such as, Ruby on Rails and Vue.
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Engineering ApprenticeThis Dot, Inc Aug 2019 - Oct 2019Atlanta, UsAdd E2E testing on an open source project using Cypress.io and Applitools. -
Techincal Support EngineerCheckedup Aug 2017 - Mar 2019New York, New York, Us- Record and resolve issues relating to LG Smart TVs and Android touch-screen tablets.- Maintain excellent communication with customers through email, phone, and web.- Administration of in-house proprietary CMS.- Install and upgrade CheckedUp software/hardware.- Configure system and application settings.- Monitor and maintain device connectivity.- Troubleshoot, diagnose, and resolve PC and printer issues. -
Account ManagerCheckedup Jun 2017 - Aug 2017New York, New York, Us- Act as a client liaison in connection with client satisfaction, product updates, and feedback.- Configure equipment and ship products to new and existing clients.- Provide high-level of customer care to assigned client group on a pro-active basis.- Enter and maintain customer information in CRM.- Handle and resolve all customer complaints.- Work cross-functionally (Sales, Technical Services, Operations, Accounting, and Clinical Affairs) to resolve customer issues in world-class fashion.- Communicate with doctors regarding overall case planning, including RX review, technical issues, quality of impressions, alternate products offered and doctor preferences.- Contact the doctor for any questions or follow up during the process of the CheckedUp installs.
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Risk AnalystPearl Capital Rivis Ventures, Llc. Feb 2015 - Mar 2017Jersey City, New Jersey, Us -
Civil Billing Clerk / Default AssistantMccarthy & Holthus Llp May 2009 - Jan 2015Us
Kayla Seplovich Skills
Kayla Seplovich Education Details
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Turing School Of Software & DesignFront End -
Global Outreach Virtual Edu.Health And Wellness
Frequently Asked Questions about Kayla Seplovich
What company does Kayla Seplovich work for?
Kayla Seplovich works for Dynatrace
What is Kayla Seplovich's role at the current company?
Kayla Seplovich's current role is Lead Solutions Engineer - DEM Strike Team.
What is Kayla Seplovich's email address?
Kayla Seplovich's email address is kl****@****hus.com
What is Kayla Seplovich's direct phone number?
Kayla Seplovich's direct phone number is +161930*****
What schools did Kayla Seplovich attend?
Kayla Seplovich attended Turing School Of Software & Design, Global Outreach Virtual Edu..
What are some of Kayla Seplovich's interests?
Kayla Seplovich has interest in Animal Welfare, Environment, Arts And Culture, Health.
What skills is Kayla Seplovich known for?
Kayla Seplovich has skills like Customer Service, Microsoft Excel, Microsoft Office, Social Media, Microsoft Word, Strategic Planning, Public Speaking, Leadership, Powerpoint, Teamwork, Outlook, Time Management.
Who are Kayla Seplovich's colleagues?
Kayla Seplovich's colleagues are Piotr Zemlis, Chris Vidler, Ionut Radu, Ryan Guyton, Hemangi Patne, Bernd Farka, Mo Azuz.
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