As a dedicated professional with over 8 years of experience in data analytics and healthcare operations, I specialize in leveraging data to optimize operational decision-making while ensuring compliance with healthcare industry standards. My expertise in healthcare IT has provided me with a deep understanding of privacy regulations, including HIPAA, and the ability to manage complex healthcare data environments.I am proficient in using tools such as SQL, Tableau, and Power BI to design user-friendly dashboards, maintain data models, and implement solutions that enhance data security, accessibility, and overall healthcare operational efficiency. By aligning analytic strategies with compliance frameworks, I help organizations streamline processes and maintain regulatory adherence.With a passion for staying at the forefront of trends in healthcare data privacy and governance, I am committed to continuous learning and innovation. My goal is to contribute to organizations that aim to utilize data responsibly, ensuring optimal healthcare operations while meeting critical privacy standards.📌SQL 📌Data Visualization Mastery📌Power BI Reporting📌Tableau Dashboards📌Healthcare IT Systems📌Salesforce CRM📌ServiceNow Workflow Solutions📌Jira/Confluence Collaboration📌Cybersecurity Practices📌Cost-Benefit AnalysisSuperpowers:🪄Organization🪄Foresight🪄Empathy🪄Critical Thinking🪄Coordination🪄Interpersonal Skills🪄Sense of humor
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Product Operations AnalystNoneCharlotte, Nc, Us
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Data Monitoring AnalystNone Nov 2024 - PresentContinuously monitor DTM dashboards to ensure timely identification of action items, following predefined guidelines for efficient resolution.Collaborate with DTM product owners, sponsors, and stakeholders to ensure clear communication of issues and solutions.Investigate alerts and work closely with requesters and job owners to resolve issues and close alerts effectively. -
Analytics Program ManagerReact Health Nov 2023 - Oct 2024Sarasota, Florida, Us• Leveraged NetSuite and Salesforce to manage and analyze data, generating reports and saved searches that improved operational efficiency and supported data-driven decision-making.•. Coordinated tasks and communications for project implementation, contributing to the optimization of processes and productivity.•. Developed and maintained detailed dashboards and reports, providing actionable data insights that informed strategic planning and drove operational improvements. -
Senior Business Intelligence AnalystSentara Healthcare Oct 2022 - Oct 2023Hampton Roads, Va, Us• Leveraged platforms like ServiceNow, Jira, and Tableau to manage and analyze Human Resource time and payroll data effectively•. Provided financial management services for CapEx contracts, analyzing and optimizing budget allocation for multiple client accounts.• Developed financial models in Excel to forecast growth and support data-driven business decisions.• Created onboarding materials and provided support to ensure smooth employee integration.•. Managed and optimized cashflows, ensuring adequate funding for both operational and capital expenditures. -
Data Operations Project ManagerDigital Hands Feb 2022 - Sep 2022Tampa, Fl, Us• Implemented data-driven processes, systems, and automation to optimize performance and security.•. Documented product capabilities, acting as the subject matter expert to ensure alignment with security and operational goals.• Monitored business performance against IT plans and service level agreements, identifying security gaps and areas for improvement•. Led cybersecurity projects by applying strategic management techniques, ensuring scope, timeline, quality, and cost alignment. -
Project Data AnalystHumana Aug 2020 - Nov 2021Louisville, Kentucky, Us• Contributed to data-driven decisions ensuring digital initiatives align with transformation goals across customer journeys.• Supported analytics initiatives to enhance customer experience and optimize operational efficiency.•. Developed and executed test plans to support project objectives and validate outcomes.•. Assisted in generating key reports on sales, chargeability, and performance metrics for executive-level presentations. -
Data Process AnalystBiospine Institute Nov 2018 - Aug 2020Tampa, Fl, Us• Created data visualizations using Power BI, Excel, and PowerPoint to support operational decision-making.• Documented updates and processes to improve system functionality and ensure seamless operations.• Applied predictive modeling, trend analysis, and budget optimization techniques to manage financial performance.• Demonstrated expertise in data extraction, modeling, and designing intuitive dashboards for actionable insights. -
Data Analytics SpecialistHealthesystems Apr 2018 - Nov 2018Tampa, Florida, Us• Successfully led cross-functional teams to analyze and execute data-driven projects, ensuring completion within scope, timeline, and budget• Collaborated with stakeholders and teams to align data insights with project objectives, managing expectations effectively.• Applied data analytics expertise to develop and optimize project schedules, budgets, and resource allocations for operational efficiency. -
Project Efficiency StrategistMsla Jan 2017 - Mar 2018Analyzed and managed legal contracts for healthcare services, ensuring compliance with VA regulations and optimizing data-driven decision-making for contract renewals and amendments.Applied expertise in healthcare industry trends and compliance requirements to support contract management and operational efficiency.Utilized data analytics to monitor project timelines, budgets, and team performance, driving successful delivery within defined scopes.Delivered clear and concise updates on project risks, issues, and progress, translating technical insights for diverse stakeholders. -
Strategic Project Support AnalystHumana Nov 2014 - Jan 2017Louisville, Kentucky, UsManaged health insurance enrollment processes, including analyzing medical and pharmacy claims data to identify trends and make informed policy recommendationsCollaborated with healthcare providers to ensure timely processing and resolution of claims while maintaining compliance with regulatory guidelines.Successfully led and coordinated multiple projects, delivering on scope, timeline, and budget while driving progress and fostering cross-functional teamwork.Communicated complex healthcare policy and claims data effectively to both technical and non-technical stakeholders, simplifying insights for better decision-making.
Kayla M. Skills
Kayla M. Education Details
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Seminole State College Of FloridaHealth Informatics -
Blake High SchoolTechnical Theatre/Theatre Design And Technology
Frequently Asked Questions about Kayla M.
What company does Kayla M. work for?
Kayla M. works for None
What is Kayla M.'s role at the current company?
Kayla M.'s current role is Product Operations Analyst.
What schools did Kayla M. attend?
Kayla M. attended Seminole State College Of Florida, Blake High School.
What skills is Kayla M. known for?
Kayla M. has skills like Leadership, Google Cloud Platform, Figma, Ux Research, Analytical Skills, Jira, Project Management, Program Management, Healthcare Industry, Agile Methodologies, Change Management, Process Improvement.
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