Kayla Mclendon

Kayla Mclendon Email and Phone Number

Technical Program Manager, Network Capacity Delivery @ Google
Atlanta, GA, US
Kayla Mclendon's Location
Atlanta, Georgia, United States, United States
Kayla Mclendon's Contact Details

Kayla Mclendon personal email

n/a
About Kayla Mclendon

Making it happen.

Kayla Mclendon's Current Company Details
Google

Google

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Technical Program Manager, Network Capacity Delivery
Atlanta, GA, US
Website:
goo.gle/3DLEokh
Employees:
315106
Company phone:
916.253.7820
Kayla Mclendon Work Experience Details
  • Google
    Technical Program Manager, Network Capacity Delivery
    Google
    Atlanta, Ga, Us
  • Google
    Technical Program Manager
    Google Aug 2024 - Present
    Mountain View, Ca, Us
  • Google
    Network Implementation Engineer
    Google Jul 2020 - Oct 2024
    Mountain View, Ca, Us
  • Google
    Network Operations Resident
    Google Jul 2018 - Jul 2020
    Mountain View, Ca, Us
    - Network Implementation Engineering (Production and Enterprise)- Technical Program Management: Edge Capacity/Forecasting
  • Anthem
    Security Analyst Intern
    Anthem Jan 2018 - Jul 2018
    Indianapolis, Indiana, Us
    • Performed Active Directory (AD) migrations for Linux/UNIX servers utilizing AD plugin, Centrify• Identified and analyzed database and system vulnerabilities using vulnerability management tools• Utilized WireShark to inspect sensitive network traffic and identify DDoS attacks• Utilized Guardium tool to scan pre-production Oracle, DB2, Sybase, and SQL databases.• Provided timely detection, identification, and alerting of weaknesses.
  • Norfolk Southern Corporation
    Network Engineer Intern
    Norfolk Southern Corporation Sep 2017 - Dec 2017
    Atlanta, Georgia, Us
    • Configured, re-certified and conducted IOS upgrades on Aruba, Cisco, and Juniper hardware including APs, controllers, ASAs and routers to meet production standards using PuTTY, SecureCRT, and HP Network Automation• Tested on-board network (OBN) Gen 2.x devices using OBN toolkit software for field release and communicated test results with Presidio developers• Worked in NOC environment to provide layer 2 & 3 support for enterprise equipment within the HP Service Management ticketing database and utilizing other software tools such as NetScout, Splunk, Infoblox, SecureCRT, and 3C-Daemon• Opened, analyzed, and completed 350+ circuit disconnect orders as part of Cost Reduction project, making a significant fiscal impact
  • Wellstar Health System
    Application Services It Intern
    Wellstar Health System Jun 2017 - Aug 2017
    Marietta, Georgia, Us
    • Assisted with research and analysis of operation IT requests and needs• Contributed to design, programming, and testing of EHR applications• Responded to user requests for troubleshooting reported problems• Performed integrated testing on EHR application, EPIC• Assisted with project management tasks• Built, configured, and monitored EPIC EHR subsystems and templates
  • At&T
    Tier 1 Support Analyst Intern
    At&T Apr 2016 - Mar 2017
    Dallas, Tx, Us
    • Ranked #1 with 200% production and 99% availability as a Tier 1 support analyst• Conducted Layer 1 and 2 troubleshooting to support small businesses internationally experiencing issues with their Cisco and Edgewater equipment, Business VoIP services as well as problems with MPLS, WAN, LAN, and IPT networks.• Product management/support for teleconferencing products: AT&T Connect, Cisco WebEx, and AT&T-supported Skype for Business• Formally recognized by Senior VP of Global Assurance, Mike Coffey
  • At&T
    Network Operations Intern/Team Lead
    At&T Feb 2015 - Apr 2016
    Dallas, Tx, Us
    • Led and developed training programs for a team of 50+ interns on technical processes and customer service standards to achieve and exceed organizational goals• Analyzed and solved 300+ tickets opened by small-business customers nationally, reducing ticket MTTR by 50%• Worked with small businesses to troubleshoot their network services to allow them to function at maximum capacity
  • Unlimited Dentistry
    Front Desk Clerk
    Unlimited Dentistry May 2012 - Sep 2015
    • Solved various issues and concerns brought to my attention and handled various administrative tasks. • Filed important documents including insurance claims and EOBs and verified insurance benefits• Organized weekly/bi-weekly office meetings. • Interacted with 150+ customers on a daily basis and excelled in customer service.

Kayla Mclendon Skills

Telecommunications Technical Support Cisco Systems Products Troubleshooting Team Leadership Problem Solving Customer Service Business Process Mapping Java Business Analysis Network Security Networking Virtual Private Network Open Shortest Path First Border Gateway Protocol Cross Functional Team Leadership Linux Leadership Python

Kayla Mclendon Education Details

  • Georgia State University
    Georgia State University
    Computer And Information Systems Security/Information Assurance

Frequently Asked Questions about Kayla Mclendon

What company does Kayla Mclendon work for?

Kayla Mclendon works for Google

What is Kayla Mclendon's role at the current company?

Kayla Mclendon's current role is Technical Program Manager, Network Capacity Delivery.

What is Kayla Mclendon's email address?

Kayla Mclendon's email address is ka****@****gle.com

What schools did Kayla Mclendon attend?

Kayla Mclendon attended Georgia State University.

What skills is Kayla Mclendon known for?

Kayla Mclendon has skills like Telecommunications, Technical Support, Cisco Systems Products, Troubleshooting, Team Leadership, Problem Solving, Customer Service, Business Process Mapping, Java, Business Analysis, Network Security, Networking.

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