Kayla Mckay Email & Phone Number

Hello! 👋 I'm Kayla, a young professional with 3+ years of Account managing & 12+ years of Customer service experience in the B2B industry. ➡️ As a professional: I am a motivated and results-oriented person with a strong passion for delivering exceptional results. Throughout my career, I have consistently demonstrated a proactive approach and a commitment to excellence. I thrive in dynamic and fast-paced environments, where I can apply my time management and attention to detail skills to drive impactful outcomes.Skilled at client relationship management, customer success, revenue growth, upselling, customer satisfaction, customer needs assessment, verbal/written communication, the ability to maintain KPI's & exceed expectations, a continuous learner and excellent questioning/listening. I love what I do because I'm passionate about my work. Fostering robust business relationships allows me to establish rapport and gain deeper insights into clients' needs. By actively listening to clients and embracing their suggestions, I contribute to the company's growth and foster trust in our products. Being an integral part of this process brings me immense joy.Outside of my 9-5, I enjoy reading and writing, relaxing with my cats and dogs, traveling and video games. ✨ Who am I? Driven & ambitiousFast learnerTeam playerAvid coffee drinkerand a foodie

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  Southern Maine Community College

  Communication And Media Studies