Associate Business Systems Analyst
Current
Sep 2020 - Present
AeroLeads people directory · profile
Kayla Neff Email & Phone Number
Associate Business Systems Analyst at First American Title
at
First American Title
1 work email found
@firstam.com
2 phones found area 989
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Business Systems Analyst at First American Title
Location
Costa Mesa, California, United States
Company size
Who is Kayla Neff? Overview
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Quick answer
Kayla Neff is listed as Associate Business Systems Analyst at First American Title at First American Title, a company with 5827 employees, based in Costa Mesa, California, United States. AeroLeads shows a work email signal at firstam.com, phone signal with area code 989, and a matched LinkedIn profile for Kayla Neff.
Kayla Neff previously worked as Associate Business Systems Analyst at First American Title and Service Desk Analyst at First American Title. Kayla Neff holds Bachelor Of Science (Bs), Information Technology from Central Michigan University.
Company email context
Email format at First American Title
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{first_initial}{last}@firstam.com
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AeroLeads found 1 current-domain work email signal for Kayla Neff. Compare company email patterns before reaching out.
Profile bio
About Kayla Neff
I graduated from Central Michigan University with a Bachelor of Science in Information Technology, specializing in multimedia and game design. I worked for Central Michigan University's Office of Information Technology for over four years prior to graduation, and am now employed by First American Title in Santa Ana, CA.
Listed skills include Customer Service, Microsoft Office, Adobe Creative Suite, Html, and 24 others.
Current workplace
Kayla Neff's current company
Company context helps verify the profile and gives searchers a useful next step.
First American Title
7 roles
Kayla Neff work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst
*Respond to technical inquiries received by phone, email and chat. *Provide front-line technical support to an audience of over 20,000 internal employees and external customers.*Assist in the development and maintenance of a problem resolution knowledge base utilizing KCS Fundamentals.*Ranked 1st for number of articles created in 2017. *Over 10,128.
Aug 2016 - Sep 2020
Help Desk Systems Analyst (2Nd Level)
*Troubleshoot technical issues escalated by 1st Level Analysts. *Provided experienced knowledge and assistance to 1st Level Analysts.*Entrusted with administrator privileges and administrative utilities for CMU systems, including SAP and Active Directory.*Developed more formalized training to assist future 2nd Level employees.*Over 679 incidents resolved.
Dec 2014 - May 2016
Knowledge Base Administator
*Researched and created new knowledge base content in Microsoft SharePoint. *Reviewed articles for accuracy, relevance, and ease of understanding to maintain knowledge base integrity.*Monitored user feedback for suggestions on article creation and updates.*Authored over 70 articles in Central Michigan University’s Knowledge Base.
May 2014 - May 2016
Help Desk Systems Analyst (1St Level)
*Responded to technical inquiries received by phone, in-person, email and chat. *Provided front-line technical support to an audience of over 30,000 students, faculty, staff and campus guests.*Solved 82.4% of all issues on first contact with over 7,394 calls taken.*Ranked 1st overall of 21 employees in performance evaluations from August to December.
Dec 2012 - May 2016
Computer Lab Consultant
*Supervised computer lab operations and assisted lab patrons.*Maintained a professional computing environment for students and faculty to work uninterrupted.*Performed basic computer and printer troubleshooting to ensure constant system uptime.*Executed computer testing and documented results to maintain reliable performance and prevent future failures.
Jan 2012 - May 2014
Media Services Technician
*Provided on-call support for technical problems in mediated classrooms.*Supported Windows and Mac desktops, Crestron controllers and touch panels, document visualizers, and media projectors.*Performed regular maintenance checks on mediated equipment to ensure uninterrupted class periods.*Entrusted with the master keys and access codes for on-campus.
May 2013 - Dec 2013
Team & coworkers
Colleagues at First American Title
Other employees you can reach at firstam.com. View company contacts for 5827 employees →
MH
Meghan Hargrove
Colleague at First American Title
Yakima, Washington, United States, United States
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SS
Swagat Sethi
Colleague at First American Title
Bangalore Urban, Karnataka, India, India
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LK
Linda K. Parrish
Colleague at First American Title
Houston, Texas, United States, United States
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RS
Ronald Stromme
Colleague at First American Title
Wenatchee, Washington, United States, United States
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KW
Kirstyn Williams
Colleague at First American Title
San Antonio, Texas Metropolitan Area, United States
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KG
Kathryn Grossman
Colleague at First American Title
Yuba City, California, United States, United States
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MZ
Marcus Zimmer
Colleague at First American Title
Santa Ana, California, United States, United States
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AB
Amy Burton
Colleague at First American Title
Houston, Texas, United States, United States
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K(
Kris-E (Christine) Snyder
Colleague at First American Title
Clearfield, Utah, United States, United States
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SB
Sara Bonnar
Colleague at First American Title
Seattle, Washington, United States, United States
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Meghan Hargrove
Colleague at First American Title
Yakima, Washington, United States, United States
View →
SS
Swagat Sethi
Colleague at First American Title
Bangalore Urban, Karnataka, India, India
View →
LK
Linda K. Parrish
Colleague at First American Title
Houston, Texas, United States, United States
View →
RS
Ronald Stromme
Colleague at First American Title
Wenatchee, Washington, United States, United States
View →
KW
Kirstyn Williams
Colleague at First American Title
San Antonio, Texas Metropolitan Area, United States
View →
KG
Kathryn Grossman
Colleague at First American Title
Yuba City, California, United States, United States
View →
MZ
Marcus Zimmer
Colleague at First American Title
Santa Ana, California, United States, United States
View →
AB
Amy Burton
Colleague at First American Title
Houston, Texas, United States, United States
View →
K(
Kris-E (Christine) Snyder
Colleague at First American Title
Clearfield, Utah, United States, United States
View →
SB
Sara Bonnar
Colleague at First American Title
Seattle, Washington, United States, United States
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1 education record
Kayla Neff education
FAQ
Frequently asked questions about Kayla Neff
Quick answers generated from the profile data available on this page.
What company does Kayla Neff work for?
Kayla Neff works for First American Title.
What is Kayla Neff's role at First American Title?
Kayla Neff is listed as Associate Business Systems Analyst at First American Title at First American Title.
What is Kayla Neff's email address?
AeroLeads has found 1 work email signal at @firstam.com for Kayla Neff at First American Title.
What is Kayla Neff's phone number?
AeroLeads has found 2 phone signal(s) with area code 989 for Kayla Neff at First American Title.
Where is Kayla Neff based?
Kayla Neff is based in Costa Mesa, California, United States while working with First American Title.
What companies has Kayla Neff worked for?
Kayla Neff has worked for First American Title and Central Michigan University.
Who are Kayla Neff's colleagues at First American Title?
Kayla Neff's colleagues at First American Title include Meghan Hargrove, Swagat Sethi, Linda K. Parrish, Ronald Stromme, and Kirstyn Williams.
How can I contact Kayla Neff?
You can use AeroLeads to view verified contact signals for Kayla Neff at First American Title, including work email, phone, and LinkedIn data when available.
What schools did Kayla Neff attend?
Kayla Neff holds Bachelor Of Science (Bs), Information Technology from Central Michigan University.
What skills is Kayla Neff known for?
Kayla Neff is listed with skills including Customer Service, Microsoft Office, Adobe Creative Suite, Html, Visual Basic, Help Desk Support, Telephone Skills, and Video Games.
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