• Checked patients in and out for both telehealth and in-person appointments, roomed patients, took patient vitals, scheduled future appointments and wrote appointment cards.• Established dozens of new patients at our practice both over the phone and in-person.• Collected, triaged, and responded to morning and afternoon messages left on our voicemail.• Documented patient demographics in eCW (insurance, PCP, pharmacy information, etc.), verified medications and allergies with the patient before appointment.• Carried out standard administrative duties (faxing, copying, and scanning paperwork, identification, and insurance cards, as well as maintaining office tidiness).• Processed payments, wrote receipts, and collected outstanding balances from patients.• Updated patient referral sheet and transaction log, finalized daily transactions for the billing department at the end of the day• Prepared all necessary paperwork for upcoming days in the office.

Prepared, cleaned, and packaged hundreds of items sent out to those in need. Evaluated and sorted through food to assure quality and safety. Collaborated with a multitude of fellow volunteers of all ages to load and transport food packages to drop-off location. Participated in after-hours maintenance to prepare for upcoming Sunday Services.

Sorted and organized inventory across the main floor while assisting customers with directions and recommendations at their request. Managed the front end with coworkers, maintained a tidy workspace, answered phone calls, greeted and attended to customers at the register and in the fitting rooms. Refined the ability to handle cash quickly and properly vetted identification for associate/senior discounts. Labelled and clipped alarms to all items suitably, tagged each hanger with the accurate size, and put all loose inventory in their correct sections within the store.

Perfected the skill of working smoothly under strict time limits. (4 minutes to send each order to the oven, 15 minutes to complete and package every item in the appropriate boxes for the customer.) Expertly fulfilled customer services, telephone operations, stock preparations, kitchen duties, and other strenuous physical labors during the triumvirate shifts shortly after being hired. Travelled to multiple store locations and learned the management practices of each store. Attended to customers in a courteous and helpful manner.