Kayla Jones Email & Phone Number

Pittsburgh, PA, US

• Led the launch and overall operations of Indie & Main, a new digital marketplace and marketing service company supporting the wholesale gift & home industry.
• Oversaw all departments and personnel, providing strategic directions and leadership, an ensuring the company’s growth and profitability.
• Cultivated a collaborative and results-oriented work environment.
• Developed and implemented a comprehensive business plan.
• Oversaw marketing, sales, operations, and financial functions.
• Established and maintained strong client relationships.

• Oversaw website launch and continuing operation through Shopify e-commerce platform
• Managed product promotion and website traffic through Internet marketing and promotions
• Oversaw expenses, sales, and other aspects of business budgeting
• Managed inventory control of all merchandise
• Created and managed all social media content and accounts
• Ensure compliance of all business activity to customer and industry standards

Greater Pittsburgh Area

• Responsible for industrial marketing for automotive coatings within the plastic & metal OEM automotive coating industry
• Lead and supported the launch of numerous projects and innovations to support the Auto OEM/Plastics strategy
• Developed new leads and plans for gathering industry data by building relationships within the automotive industry.
• Coordinated projects and new coating innovations with the internal support from our Technical & Commercial teams

Cranberry Township, PA

• Responsible for the following under the position Sales Planning ManagerSales Manager
• Responsible for defining customer accounts and sales territories by volume and segment drivers specific for new Inside Sales department
• Managed team of 4 inside sales reps covering the U.S. & Mexico with $10MM in annual sales and over $1.2 M in new, organic sales within the first 2 years (2015: 5% growth; 2016: 8% growth)
• Implemented a small dealer buy-in program to support Inside Sales team which led to a 70% increase in customer growth from 2014-2016.
• Set pricing and monitored discounts by maintaining appropriate pricing levels according to established procedures
• Analyzed territory performance reports and developed strategic sales territory business plans

Indianapolis, IN

• Manage 60 Accounts Including Sales, Service, and Collections
• Grow existing business year-over-year, also identifying and developing new business
• Service existing customer accounts assigned to specified territory
• Facilitate product recommendations, application and performance and color
• Develop account planning strategy to cultivate sales of customers with most growth potential
• Maintain regular contact with customers to understand needs and to identify business opportunities

Pittsburgh, PA

• Managed 4 markets: Houston, Carolina-South, Louisville, & Lexington (Including 65 sales reps & 55 stores)
• Perform credit investigation and evaluation of credit risk in order to approve new customer accounts and assign credit limits
• Evaluate new and existing customers and use of special financial arrangements and credit counseling
• Monitor customer accounts on daily basis, review notes, release orders, open and close accounts
• Manage the collection of delinquent accounts up to and including placement with third party agents
• Prepare annual credit reviews on accounts in compliance with Corporate Credit policy

Pittsburgh, PA

• New account set-up and maintenance
• Maintain new credit/job application spreadsheet
• Process account changes and maintenance
• Notary

• Staffed 2 managers and 10 employees
• Improved client services through staff training on relationship building, upselling and the importance of salon maintenance and cleanliness
• Sold salon in 2014 to regional tanning chain Sun Tan City